Restaurant Leader: Elevate Guest Experience & Growth

Ventura Medstaff; Olympia Fields (IL); On-site; USD 52,000 - 68,000; Full time

Job summary

RH is seeking an Associate Hospitality Leader (Restaurant Manager) to support leadership in developing and executing business strategies within our hospitality operations. You will oversee guest experiences, coach shifts, and lead front-of-house teams to deliver world-class service.

With 2+ years of leadership in hospitality, you will hire, train, and mentor staff, manage daily finances and audits, and collaborate with the Leadership team to drive growth and uphold RH's values.

Qualifications

• 2+ years leadership experience in the Hospitality industry
• Ability to work independently and with all levels of leadership in a fast-paced environment
• Strong ability to lead a team and own accountability for specific revenue goals
• Excellent written and verbal communication skills with notable attention to detail
• Team player with enthusiastic outlook and creative mind
• Strong decision-making abilities

Responsibilities

• Live Our Vision, Values and Beliefs every day
• Assume full responsibility for every aspect of the guest experience, and lead all associates during shifts to do the same
• Front-of-house leadership, including training associates, providing world-class customer service and taking great care of the equipment and facilities
• Run pre-shift meetings, convey key business updates, map and communicate station coverage plan, lead Values messages
• Conduct hiring interviews, mentor, train, and conduct in-the-moment coaching to further develop teams
• Work in partnership with the Hospitality Leadership team to develop strategies to grow the business
• Develop food and beverage knowledge for every product, and lead associates to achieve the same
• Embrace change and deliver top results no matter the obstacle
• Be accountable for financial audits and paperwork: till cash, bank deposits and change requests, daily balancing and tip tracking

Job description

RH is seeking an Associate Hospitality Leader (Restaurant Manager) to support leadership in developing and executing business strategies within our hospitality operations. You will oversee guest experiences, coach shifts, and lead front-of-house teams to deliver world-class service.

With 2+ years of leadership in hospitality, you will hire, train, and mentor staff, manage daily finances and audits, and collaborate with the Leadership team to drive growth and uphold RH's values.