Restaurant Leader — Drive Guest Experience & Team Growth

White Lodging Careers; Austin (TX); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Day 1 Medical, Dental, Vision

Parental Leave

Vacation & PTO with rollover

401(k) with company match

Life & Disability Insurance

DailyPay option

Wellness tools

Referral bonuses

Leadership development & tuition Reimb

Hotel/restaurant discounts

Growth opportunities

Job summary

White Lodging is seeking a Restaurant Supervisor to help lead daily operations and deliver outstanding guest experiences. You will oversee service execution, coach staff, and ensure WLW standards are met across shifts.

The role emphasizes hands-on leadership, strong organization, and a guest-focused mindset in a high-volume dining environment. This on-site position offers growth opportunities and a comprehensive benefits package.

Qualifications

• Experience in a leadership or supervisory role within a high-volume restaurant.
• Strong organization, planning, and team development skills.
• Proficiency in Outlook, Excel, Word, and Micros POS systems.
• Excellent customer focus and problem-solving abilities.
• Ability to lift or carry up to 40 pounds and move between hot and cold environments as needed.
• College degree preferred.

Responsibilities

• Oversee the day-to-day restaurant operations, ensuring all service standards are consistently met.
• Lead by example and assist associates during service to maintain a hands-on and guest-focused approach.
• Implement and uphold all White Lodging Way (WLW) training, certification materials, and scenography standards.
• Monitor dining times, seating rotations, and shift capacities to ensure smooth operations.
• Schedule and manage associates according to staffing guides and forecasts.
• Maintain accurate associate documentation, performance reviews, and REX/RAP evaluations.
• Promote teamwork, accountability, and a culture of hospitality through consistent communication and coaching.

Skills

Leadership experience

Team development

Organizational skills

Outlook

Excel

Word

Micros POS

Customer focus

Problem solving

Education

College degree preferred

Tools

Outlook

Excel

Word

Micros POS

Job description

White Lodging is seeking a Restaurant Supervisor to help lead daily operations and deliver outstanding guest experiences. You will oversee service execution, coach staff, and ensure WLW standards are met across shifts.

The role emphasizes hands-on leadership, strong organization, and a guest-focused mindset in a high-volume dining environment. This on-site position offers growth opportunities and a comprehensive benefits package.