Restaurant Leader: Drive Guest Experience & Profit

Goose Creek Distribution Inc; Chestertown (MD); In loco; USD 70.000 - 90.000; Tempo pieno

Descrizione del lavoro

Appone is seeking a General Manager to lead a restaurant team, ensuring customer satisfaction, brand standards, and profitability in a fast-paced environment. The role requires recruiting, training, and guiding a high-performing staff while upholding safety and quality standards.

The General Manager will oversee scheduling, payroll, compliance, and daily operations, with a focus on cost control and guest experience.

Competenze

• Positive commitment to customer service.
• Leads by example and follows company policies.
• Motivates and trains fellow team members.
• Delivers solutions to restaurant challenges.
• Demonstrates outstanding work ethics and reliability.
• Punctual and neatly dressed.
• Shows initiative to improve performance.
• Knowledge of products, pricing and promotions.
• Exhibits leadership qualities.
• Able to work all shifts including weekends/holidays.
• Must pass Serve Safe certification.
• Background check and drug-free workplace.
• Valid driver's license.

Mansioni

• Ensures a pleasant experience for all customers and responds to inquiries.
• Ensures orders meet and exceed customers' satisfaction.
• Supervises day-to-day tasks and performance of team members.
• Manages recruitment, hiring, training, coaching and performance of staff.
• Ensures accuracy of employee time keeping and payroll reporting.
• Plans and prepares work schedules and coordinates daily assignments.
• Adheres to city, county, and state regulations.
• Ensures standards on food preparation and handling.
• Enforces safety, security, quality, and store operations policies.
• Prepares daily deposits and completes daily paperwork and reports.
• Conducts periodic inventories and maintains a clean restaurant.
• Drives profitability and smooth store operations.
• Avoids conflicts of interest and prohibits outside employment.
• Performs duties of a restaurant team member as needed.

Conoscenze

Customer service

Leadership

Team motivation

Policy adherence

Staff training

Scheduling

Communication

Integrity

Problem solving

Time management

Serve Safe Certification

Driving license

Descrizione del lavoro

Appone is seeking a General Manager to lead a restaurant team, ensuring customer satisfaction, brand standards, and profitability in a fast-paced environment. The role requires recruiting, training, and guiding a high-performing staff while upholding safety and quality standards.

The General Manager will oversee scheduling, payroll, compliance, and daily operations, with a focus on cost control and guest experience.