Restaurant Assistant Manager: Lead, Train & Elevate Service

Goose Creek Distribution Inc; Cambridge (MD); On-site; USD 42,000 - 62,000; Full time

Job summary

Appone is seeking an Assistant Manager to support the General Manager and lead daily restaurant operations in Cambridge, MD. The role focuses on customer service, team development, and ensuring adherence to company policies and safety standards.

The Assistant Manager will supervise shifts, train staff, handle scheduling, and contribute to profitability while maintaining a clean and welcoming dining environment. Flexibility for weekends and holidays is expected.

Qualifications

• Possess a positive commitment to customer service.
• Be a leader in following all Company policies and procedures.
• Provides motivation and learning opportunities for fellow team members.
• Assists with effectively implementing solutions to restaurant challenges.
• Displays outstanding work ethics at all times in the areas of honesty, efficiency, professionalism and dependability.
• Displays punctuality and a neat appearance.
• Displays initiative in improving restaurant and personal performance.
• Be knowledgeable of products, pricing and promotions.
• Always demonstrates leadership qualities.
• Must be able to work all shifts including weekends and holidays and will typically work and supervise shifts on an alternating basis with the General Manager.
• Must pass the background check and drug free workplace requirements.
• Must possess a valid driver’s license.

Responsibilities

• Ensures a pleasant experience for all customers, responds to customer complaints or inquiries.
• Ensures orders meet and exceed customers’ satisfaction.
• Assists with supervising the day‑to‑day task assignment and performance of team members.
• Assists with the management of all matters relating to team members – training and coaching.
• Assists with planning and preparing work schedules and coordinates daily assignments and activities of team members.
• Adheres to all city, county, and state regulations.
• Ensures execution of established safety, security, quality, and store operations policies, procedures and practices.
• Ensures standards on food preparation and handling.
• Prepares daily deposit.
• Completes daily paperwork and other reports.
• Conducts periodic inventories.
• Maintains a clean restaurant at all times.
• Ensures profitability.
• All situations must be avoided that may create a conflict of interest including outside employment in a similar business.
• All duties must be performed in a manner that is free from unlawful harassment.
• The Assistant Manager will be able and willing to perform all duties of a typical restaurant team member.

Job description

Appone is seeking an Assistant Manager to support the General Manager and lead daily restaurant operations in Cambridge, MD. The role focuses on customer service, team development, and ensuring adherence to company policies and safety standards.

The Assistant Manager will supervise shifts, train staff, handle scheduling, and contribute to profitability while maintaining a clean and welcoming dining environment. Flexibility for weekends and holidays is expected.