Restaurant Leader

Chick-fil-A; Fort Worth (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Chick-fil-A is seeking a Front of House Leader to manage daily shift operations and lead a 10–20 person team. You will uphold service standards, train future leaders, and contribute to a fast-paced, positive restaurant environment.

Applicants should have strong English communication, reliability, and a passion for serving guests. Ability to work weekends is preferred, and the role focuses on on-site leadership with limited administrative duties.

Qualifications

• Demonstrated leadership abilities and reliability.
• Strong customer service mindset with guest focus.
• Clear verbal and written communication in English.
• Ability to manage and motivate a team on shift.

Responsibilities

• Open and close the restaurant.
• Lead teams of 10–20 on shift.
• Maintain operational standards and service quality.
• Train and develop upcoming leaders.
• Think creatively to improve restaurant systems.
• Maintain a fast-paced, fun team environment.
• Coordinate breaks, setups, and safe food service.

Skills

Leadership

Customer Service

English communication

Team management

Job description

At Chick-fil-A, we are always keeping an eye out for applicants who are friendly, enthusiastic, and who genuinely enjoy serving guests. Leaders who work at Chick-fil-A are given skills and life experiences that go beyond serving a great product in a friendly environment. The experiences we can provide you are an excellent stepping-stone to a successful future in the world of business.

Leadership in Chick-fil-A is hands on and involves very limited administrative work. This role is ideal for leaders who enjoy fast paced environments and hard work.

Front of House Leader Responsibilities:

• Opening/Closing the restaurant
• Leading teams of 10-20 people on shift
• Maintaining Operational Excellence by upholding service standards
• Training & Developing upcoming leaders
• Thinking outside the box to innovate restaurant systems
• Maintaining a fast paced & fun team environment
• Effectively send breaks, organize setups, and ensure food safe service

Qualifications and Requirements:

• All candidates are assessed based on character, competency, and chemistry
• Must be available to consistently work weekends (Fridays and Saturdays)
• Must be at least 18 years of age
• Must be eligible to work in the United States
• Have the ability to communicate effectively in English
• Consistency and reliability
• Cheerful and positive attitude
• Loves serving and helping others
• Prior customer services experience preferred, but not required
• Able to multi-task
• Be willing and able to work a flexible schedule
• Have the ability to lift and carry more than 20 lbs on a regular basis
• Have the ability to stand for long periods of time
• Reading, writing, and basic math and verbal communication skills required

Most Chick-fil-A Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Working at a Chick-fil-A restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.