Front of House - Full Time (Leadership Pipeline)

Chick-fil-A; Battle Creek (MI); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Flexible Hours

Closed Sundays

Work Directly With A Chick-fil-A Owner

Competitive Pay

Great Work Environment

Job summary

Chick-fil-A is seeking Managers responsible for assisting the leadership team in shift management and ensuring an outstanding guest experience. This opportunity allows team members to advance into leadership positions quickly while being trained directly by a Chick-fil-A Operator.

Responsibilities include supervising Team Members, maintaining restaurant cleanliness, and effectively addressing guest concerns.

Qualifications

• Candidates should have the ability to lead a team and maintain a positive working relationship.

Responsibilities

• Ensure Team Members follow recipes and accurately prepare orders.
• Maintain cleanliness of workstations at all times.
• Address guest issues that may arise and consult with management when needed.
• Communicate employee performance and policy violations to management.

Job description

At Chick-fil-A, Managers are responsible for assisting the leadership team in all aspects of shift management and ensuring that each restaurant guest has an outstanding experience. Team Leaders are responsible for supervising assigned stations for an entire shift and may be assigned to open or close the restaurant in the absence of a manager; following established opening and closing procedures. This posting is for those interested in pursuing Leadership within Chick-fil-A in the near future. We believe it is best to start from ground zero, so you will still start as a team member, but will have opportunities quickly to advance into leadership positions if all expectations are withheld and you have the attributes we look for in leaders.

Responsibilities include:

• Ensures that Team Members follow recipes and read tickets to accurately prepare all orders.
• Ensures that Team Members are extremely accurate with weights and measurements for all recipe items.
• Ensures that Team Members work at a pace to maintain restaurant's established speed of service guidelines.
• Ensures that workstations are clean at all times.
• Ensures that cashiers follow cash handling procedures at all times.
• Executes proper security and cash handling and control procedures and holds cashiers accountable to adhering to policies and procedures.
• Ensures that Team Members monitor dining room, restroom, parking lot and overall facility cleanliness.
• Perform any of the tasks above as needed throughout shift.
• Addresses guest issues that may arise; consults with management regarding complex issues.
• Maintains a positive working relationship and treats all employees with respect while providing them with direction and feedback.
• Communicates employee performance and policy/procedure violations to management for appropriate handling.
• Strictly adheres to all Company policies and procedures.

A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business. Here are some of the great benefits of working at Chick-fil-A:

• Flexible Hours - You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them.
• Closed Sundays - All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.
• Work Directly With A Chick-fil-A Operator - The Operator is an independent business person, responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business skills for the future.
• Competitive Pay - Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
• It's a Great Place to Work - At Chick-fil-A, our Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that team members really enjoy working at Chick-fil-A.