Restaurant Host: Warm Welcomes & Seamless Seating

PERG online; Nashville (TN); Hybrid; USD 26,000 - 36,000; Full time

Job summary

Omni Nashville Hotel is seeking a Kitchen Notes Host to warmly greet guests and seat dining parties in the Kitchen Notes restaurant. You will manage reservations, assist with seating, and help maintain a smooth flow during service at peak times.

As a Kitchen Notes Host, you will uphold Omni Standards, require a neat appearance, and be flexible to weekend and holiday shifts; OpenTable knowledge is a plus. This role supports servers and ensures a welcoming dining experience.

Qualifications

• Minimum 1-year experience as host in similar dining atmosphere.
• OpenTable knowledge preferred.
• Must be able to work a variety of shifts, including weekends and holidays.

Responsibilities

• Greet guests when entering the restaurant with a pleasant smile and superior customer service.
• Seat guests by finding a clean, available table, pulling out chairs, and placing clean menu in front of guest.
• Answer phone and record reservations for large parties.
• Control high volume outside of restaurant.
• Monitor dining rooms for seating availability, service, safety and well-being of guests.
• Assist servers when needed.
• Thank every guest upon departure, invite them to return, and wish them a fond farewell.

Skills

Customer service

Professional appearance

Multi-tasking

Tools

OpenTable

Job description

JOB DESCRIPTION

No Job Description for a position can possibly include all duties which may be requested by guest or required by the hotel. The objective of all positions is to effectively provide the services personally, or to immediately refer requests to the appropriate department manager. The following is a summary of the major responsibilities of the position.

DEPARTMENT: Food and Beverage | Kitchen Notes
JOB TITLE: Kitchen Notes Host
REPORTS TO: Kitchen Notes Assistant Manager, Kitchen Notes Manager

JOB PURPOSE: To ensure all guests are greeted and seated in a friendly and courteous manner using appropriate procedures, in accordance with Omni Standards.

ESSENTIAL JOB FUNCTIONS:
• Greet guests when entering the restaurant with a pleasant smile and superior customer service.
• Seat guests by finding a clean, available table, pulling out chairs, and placing clean menu in front of guest.
• Answer phone and record reservations for large parties.
• Control high volume outside of restaurant.
• Monitor dining rooms for seating availability, service, safety and well-being of guests.
• Assist servers when needed.
• Thank every guest upon departure, invite them to return, and wish them a fond farewell.
QUALIFICATIONS:
• Minimum 1-year experience as host in similar dining atmosphere.
• Open Table knowledge preferred.
• Must be able to work a variety of shifts, including weekends and holidays.
• Maintain a professional business appearance, attitude, and performance.

ENVIRONMENT & POSITION ANALYSIS:
• Move, bend, lift, carry, push, pull, and place objects weighing up to 20 pounds without assistance.
• Stand or walk for an extended period or for an entire work shift.

TOOLS & EQUIPMENT:
• Open Table Computer System, Menus, Telephones, Micros terminals