Restaurant Host(ess) (Seasonal, AM & PM) -Wyndham Deerfield Beach Resort

Wyndham Deerfield; Deerfield Beach (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

Wyndham Deerfield in Deerfield Beach, FL is seeking a friendly Host to warmly welcome guests, guide them to tables, and set the tone for the dining experience. You will be the first point of contact, delivering excellent customer service and ensuring guests feel valued from arrival.

This fast-paced role requires multitasking, strong communication, and the ability to stand for long periods. You will assist servers, manage reservations and seating, maintain a tidy dining area, and help guests

Qualifications

• Friendly and enthusiastic demeanor
• Excellent customer service skills
• Ability to relate to customers
• Ability to multi-task in a fast-paced environment
• Good communication skills
• Ability to stand for long periods of time
• Ability to lift up to 25 pounds
• Knowledge of restaurant policies and procedures
• Knowledge of food safety guidelines
• Ability to understand and carry out verbal and written instructions

Responsibilities

• Greet guests upon arrival and provide menu suggestions
• Show guests to their tables and provide them with silverware, napkins, and condiments
• Ensure tables are set up properly and stocked with necessary items
• Monitor the dining room to keep it clean and tidy
• Assist servers with food and beverage orders
• Resolve customer complaints in a professional manner
• Respond to customer inquiries in a helpful and friendly manner
• Ensure all guests are seated and served in a timely manner
• Manage reservations and seating arrangements
• Ensure all guests feel welcome and comfortable
• Ensure all guests receive outstanding customer service
• Assist with closing tasks such as counting money and locking doors

Skills

Friendly demeanor

Customer service

Multi-tasking

Communication skills

Time management

Teamwork

Problem solving

Stamina

Tools

POS systems

Job description

Description

This is an exciting opportunity for those looking for a dynamic and rewarding position in hospitality. As Host, you will be the face of our organization and will be responsible for providing a warm welcome to guests as they arrive. You will be the first point of contact for our guests, responsible for creating a positive first impression and setting the tone for their entire experience. You will be expected to provide excellent customer service and ensure that guests enjoy their time with us. If you possess a friendly and outgoing demeanor and have a passion for hospitality, this is the perfect role for you!

Requirements

Job Responsibilities

• Greet guests upon their arrival and provide them with menu suggestions
• Show guests to their tables and provide them with silverware, napkins, and condiments
• Ensure tables are set up properly and stocked with necessary items
• Monitor the dining room to make sure it is clean and tidy
• Assist servers with food and beverage orders
• Resolve customer complaints in a professional manner
• Respond to customer inquiries in a helpful and friendly manner
• Ensure all guests are seated and served in a timely manner
• Manage reservations and seating arrangements
• Ensure all guests feel welcome and comfortable
• Ensure all guests receive outstanding customer service
• Assist with closing tasks such as counting money and locking doors

Job Requirements

Position availability includes Sunday, Monday and Tuesday AMs.

• A friendly and enthusiastic demeanor
• Ability to relate to customers
• Ability to multi-task
• Ability to work in a fast-paced environment
• Excellent customer service skills
• Ability to uphold company standards
• Ability to take initiative
• Ability to problem solve
• Good communication skills
• Ability to work under pressure
• Ability to manage time efficiently
• Ability to work independently and as part of a team
• Knowledge of restaurant policies and procedures
• Knowledge of food safety guidelines
• Knowledge of food and beverage menus
• Knowledge of restaurant POS systems
• Ability to understand and carry out verbal and written instructions
• Ability to stand for long periods of time
• Ability to lift and/or move up to 25 pounds