Guest Experience Host - Warm Welcomes & Seating (Sun–Tue AMs)

Wyndham Deerfield; Deerfield Beach (FL); Presencial; USD 17.000 - 22.000; Tempo integral

Resumo da vaga

Wyndham Deerfield in Deerfield Beach, FL is seeking a friendly Host to warmly welcome guests, guide them to tables, and set the tone for the dining experience. You will be the first point of contact, delivering excellent customer service and ensuring guests feel valued from arrival.

This fast-paced role requires multitasking, strong communication, and the ability to stand for long periods. You will assist servers, manage reservations and seating, maintain a tidy dining area, and help guests

Qualificações

• Friendly and enthusiastic demeanor
• Excellent customer service skills
• Ability to relate to customers
• Ability to multi-task in a fast-paced environment
• Good communication skills
• Ability to stand for long periods of time
• Ability to lift up to 25 pounds
• Knowledge of restaurant policies and procedures
• Knowledge of food safety guidelines
• Ability to understand and carry out verbal and written instructions

Responsabilidades

• Greet guests upon arrival and provide menu suggestions
• Show guests to their tables and provide them with silverware, napkins, and condiments
• Ensure tables are set up properly and stocked with necessary items
• Monitor the dining room to keep it clean and tidy
• Assist servers with food and beverage orders
• Resolve customer complaints in a professional manner
• Respond to customer inquiries in a helpful and friendly manner
• Ensure all guests are seated and served in a timely manner
• Manage reservations and seating arrangements
• Ensure all guests feel welcome and comfortable
• Ensure all guests receive outstanding customer service
• Assist with closing tasks such as counting money and locking doors

Conhecimentos

Friendly demeanor

Customer service

Multi-tasking

Communication skills

Time management

Teamwork

Problem solving

Stamina

Ferramentas

POS systems

Descrição da vaga

Wyndham Deerfield in Deerfield Beach, FL is seeking a friendly Host to warmly welcome guests, guide them to tables, and set the tone for the dining experience. You will be the first point of contact, delivering excellent customer service and ensuring guests feel valued from arrival.

This fast-paced role requires multitasking, strong communication, and the ability to stand for long periods. You will assist servers, manage reservations and seating, maintain a tidy dining area, and help guests