Host

Graspa Group; Delray Beach (FL); On-site; USD 15,000 - 20,000; Full time

Job summary

Graspa Group in Delray Beach, FL is seeking a Host to ensure prompt seating and guest satisfaction in a high-end dining environment. You will assist servers, manage reservations, and maintain a polished guest experience from entry to departure.

Responsibilities include greeting guests, answering calls, and maintaining a welcoming dining area. Strong communication and professional appearance are essential for success in this role.

Qualifications

• Two years of high-volume experience in hotels or restaurants.
• Ability to work well independently in fast-paced environment.
• Availability to work holidays, nights, and weekends.
• This role may require varying schedules to reflect business needs.

Responsibilities

• Know all menu items and wine suggestions to complement foods.
• Maintain menus clean and presentable at the Host stand.
• Answer the phone with proper scripting.
• Plan seating and organize reservations.
• Greet guests and escort to their tables.
• Direct guests to waiting areas and manage seating flow.
• Record reservations via OpenTable and assign tables.

Skills

High-volume experience

Customer service

Communication skills

Professional appearance

Education

High School Diploma or GED

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Host

General Manager Full Time Delray Beach, FL, US

2 days ago Requisition ID: 1041

Salary Range: $15.00 To $20.00 Annually

The Host is responsible for ensuring the prompt recognition and seating of all guests, and assists the servers in providing attentive, courteous and efficient service to guests throughout their dining experience. Host will make reservations, answer the phone, and ensure menus are present at the Host stand for the guest.

Responsibilities & Duties:

• Know all menu items and wine suggestions to compliment particular foods.
• Strong communication skills with customer & coworkers.
• Make sure all menus are wiped down, free of spots or stains, and complete throughout the shift.
• Make sure entry doors are clean, free of debris and inviting.
• Answers the phone in a prompt manner with appropriate scripting.
• Supervises the floor during operation and notify management of any issues.
• Plans out the seating chart and organizes the reservations.
• Assigns guests to tables based off need.
• Receives and records reservations via OpenTable.
• Directs guests to waiting areas.
• Greets guests, escort them to their table, pull seats for patrons, and presents menus.
• Alerts server where the new guests are seated.
• Keeps track of the amount of tables one server gets to keep an even flow of customers per server.
• Keeps an eye out that the dining room, entryway, and bathrooms are tidy throughout their shift.
• Properly wishes farewell to the guests.
• Maintains contact with all staff and customers to ensure that everything runs smoothly.
• Must keep updated on general knowledge about concept and cuisine.
• Must look professional, as the server is the first impression of a restaurant.
• Required to attend all scheduled training sessions and meetings.
• Reports all maintenance issues in a timely manner.
• Must have a professional attitude, due to high-end customers.
• Adheres to all state and federal requirements regarding the sale of alcohol.
• Adheres to all Health Department requirements.
• Adheres to all work rules, procedures, & policies established by the company.
• Any other duties may be assigned by the company in order to operate the business more efficiently.

Minimum Qualifications:

• High School Diploma or GED preferred
• Minimum of two years of high-volume experience preferably in hotels or restaurants
• Ability to work well independently in a fast-paced environment and function effectively
• Availability to work holidays, nights, and weekends
• This role may be required to work varying schedules to reflect the business needs of the restaurant