Restaurant Host

mainsailhotels; Tampa (FL); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Medical, Dental & Vision

401K Retirement Plan

Paid Time Off

Holiday Pay

Free meals for staff

Job summary

Elevage Soho Kitchen and Bar is seeking a warm, engaging Restaurant Host to warmly greet guests and manage reservations, seating, and guest flow. You will work as the first point of contact, setting an exemplary tone for dining.

The role requires strong communication, a friendly demeanor, and the ability to handle busy periods, including evenings and weekends. Local candidates are preferred for a full-time on-site position.

Qualifications

• Prior experience in a host or customer-facing role in hospitality preferred but not required.
• Strong communication and interpersonal skills; handle high-pressure situations with grace and professionalism.
• Friendly, outgoing and able to make guests feel welcome and valued.
• Familiarity with reservation management systems and basic computer skills.
• Flexible schedule including evenings, weekends and holidays.

Responsibilities

• Guest Reception: warmly greet and welcome guests as they arrive.
• Reservation Management: handle reservations via phone, online and in person; maintain organized system.
• Seating Coordination: manage seating to optimize guest satisfaction and flow.
• Communication: collaborate with servers and managers for smooth operations.
• Problem Resolution: respond promptly to guest concerns; escalate as needed.
• Ambassador Role: uphold Elevage Soho Kitchen and Bar standards and welcoming atmosphere.
• Menu Knowledge: understand daily specials and promotions to answer guest inquiries.

Skills

Customer service

Communication

Flexibility

Hospitality experience

Tools

Reservation software

Job description

We're looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let's see if we're a fit. We hope so.

About Epicurean Hotel

Welcome to the Epicurean Hotel , a paradise for food lovers. Our passionate culinary team, led by our talented executive chef, works tirelessly to create dishes that are not only delicious but also visually stunning. We take great pride in using only the freshest, locally sourced ingredients to ensure the highest quality of our dishes.

At our hotel, we believe that indulging in the pleasures of life is the ultimate tribute to it. We invite you to join us and experience all the flavors that life has to offer. If you share our passion, we would love to cook with you and add your special ingredients to our recipe.

Overview of the role

This is a Full-Time position. Must be able to have the flexibility to work evenings and weekends. The starting pay rate is $15.00 per hour.

Elevage Soho Kitchen and Bar is seeking a warm, engaging, and customer-focused Restaurant Host to join our team. As our guests' first point of contact, the Restaurant Host plays a crucial role in setting the tone for an exceptional dining experience.

What you have

• Prior experience as a host or in a customer-facing role within the hospitality industry is preferred but not required.
• Strong communication and interpersonal skills; ability to handle high-pressure situations with grace and professionalism.
• Friendly, outgoing, and able to make guests feel welcome and valued.
• Familiarity with reservation management systems and basic computer skills.
• Flexible schedule, including evenings, weekends, and holidays.

What you'll do

• Guest Reception: Warmly greet and welcome guests as they arrive, providing them with a positive first impression of Elevage Soho Kitchen and Bar.
• Reservation Management: Handle reservations via phone, online booking systems, and in-person requests. Maintain an organized reservation system and accommodate special requests when possible.
• Seating Coordination: Manage the seating of guests in a timely and efficient manner, balancing table rotation to optimize guest satisfaction and operational flow.
• Communication: Collaborate with the restaurant team, including servers and managers, to ensure smooth operations and a seamless guest experience.
• Problem Resolution: Respond promptly and professionally to guest concerns or special requests, escalating issues to management as necessary.
• Ambassador Role: Uphold the standards and culture of Elevage Soho Kitchen and Bar by providing excellent customer service and maintaining a welcoming atmosphere.
• Menu Knowledge: Have a thorough understanding of the restaurant's menu, daily specials, and promotions to answer guest inquiries and enhance their dining experience.

Physical Demand

• Ability to sit or stand for extended periods of time
• Ability to bend
• Ability to lift and pull 50 lbs.
• Ability to communicate clearly
• Corrected vision to normal range
• Ability to drive/transport self and others
• Ability to travel on occasion for meetings
• Ability to work long hours as needed

Mental Demands

• Make sound judgments quickly
• Work on multiple tasks, making appropriate progress toward deadlines
• Able to work independently, take direction, and provide direction to others
• Manage differing personalities within the property, the resort, and the community
• Maintain the highest degree of confidentiality
• Ability to work effectively in stressful, high-pressure situations
• Ability to effectively handle challenges in the workplace, including anticipating, preventing, identifying, and solving problems as necessary

Benefits

• Full-time Associate Benefits Medical, Dental, & Vision | HSA & Flexible Spending Account Options | Basic Life & Disability Plan Options | 401K Retirement Plan | Paid Time Off | Holiday Pay | Career Training & Development Opportunities | Tuition Reimbursement | Bereavement Leave | Employee Assistant Program (EAP) | Jury Duty (May vary by state) | Employee Discounts | Employee Referral Bonus | Free meal for all full-service hotel employees
• Part-time Associate Benefits All above-listed benefits except for Medical Insurance and Holiday Pay

Mainsail is an Equal Opportunity Employer and it does not discriminate on the basis of actual or perceived race, color, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity expression (including transgender status), sexual orientation, marital status, parental status, military service and veteran status, political affiliation, physical or mental disability, genetic information, or any other characteristic protected by applicable federal,