Restaurant Host

Luminary Hotel & Co; United States; On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Medical, Dental & Vision benefits

401(k) retirement plan

Paid time off

Holiday pay

Tuition reimbursement

Free staff meals

Job summary

Mainsail Lodging & Development in Tampa, Florida, is seeking a warm, engaging Restaurant Host for Elevage Soho Kitchen and Bar. You will warmly welcome guests, manage reservations, and help set the tone for a superior dining experience.

We value strong communication, a hospitality mindset, and the ability to multitask in a fast-paced environment. Evening and weekend flexibility is required; prior hosting or customer-facing experience is preferred but not mandatory.

Qualifications

• Experience in hospitality or customer-facing roles is preferred but not required.
• Strong communication and interpersonal skills to manage guest interactions.
• Friendly, welcoming demeanor that makes guests feel valued.
• Familiarity with reservation management systems and basic computer skills.
• Flexible schedule including evenings, weekends, and holidays.

Responsibilities

• Greet guests warmly and manage arrival experience to set a positive tone.
• Handle reservations via phone, online, and in person; maintain organized scheduling.
• Coordinate seating to optimize guest satisfaction and flow of the restaurant.
• Collaborate with servers and managers to ensure smooth operations and guest experience.
• Address guest concerns promptly and escalate issues when needed.
• Represent Elevage Soho Kitchen and Bar with a professional, welcoming attitude.

Skills

Guest service

Communication

Interpersonal skills

Reservation systems

Tools

Reservation software

Job description

We're looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let's see if we're a fit. We hope so.

About Epicurean Hotel

Welcome to the Epicurean Hotel, a paradise for food lovers. Our passionate culinary team, led by our talented executive chef, works tirelessly to create dishes that are not only delicious but also visually stunning. We take great pride in using only the freshest, locally sourced ingredients to ensure the highest quality of our dishes. At our hotel, we believe that indulging in the pleasures of life is the ultimate tribute to it. We invite you to join us and experience all the flavors that life has to offer. If you share our passion, we would love to cook with you and add your special ingredients to our recipe.

Overview of the role

This is a Full-Time position. Must be able to have the flexibility to work evenings and weekends. The starting pay rate is $15.00 per hour. Elevage Soho Kitchen and Bar is seeking a warm, engaging, and customer-focused Restaurant Host to join our team. As our guests' first point of contact, the Restaurant Host plays a crucial role in setting the tone for an exceptional dining experience. You will be responsible for welcoming guests, managing reservations, and ensuring smooth seating arrangements. If you have a passion for hospitality, excellent communication skills, and the ability to multitask in a fast-paced environment, we invite you to apply.

What you have

• Prior experience as a host or in a customer-facing role within the hospitality industry is preferred but not required.
• Strong communication and interpersonal skills; ability to handle high-pressure situations with grace and professionalism.
• Friendly, outgoing, and able to make guests feel welcome and valued.
• Familiarity with reservation management systems and basic computer skills.
• Flexible schedule, including evenings, weekends, and holidays.

What you’ll do

• Guest Reception: Warmly greet and welcome guests as they arrive, providing them with a positive first impression of Elevage Soho Kitchen and Bar.
• Reservation Management: Handle reservations via phone, online booking systems, and in-person requests. Maintain an organized reservation system and accommodate special requests when possible.
• Seating Coordination: Manage the seating of guests in a timely and efficient manner, balancing table rotation to optimize guest satisfaction and operational flow.
• Communication: Collaborate with the restaurant team, including servers and managers, to ensure smooth operations and a seamless guest experience.
• Problem Resolution: Respond promptly and professionally to guest concerns or special requests, escalating issues to management as necessary.
• Ambassador Role: Uphold the standards and culture of Elevage Soho Kitchen and Bar by providing excellent customer service and maintaining a welcoming atmosphere.
• Menu Knowledge: Have a thorough understanding of the restaurant's menu, daily specials, and promotions to answer guest inquiries and enhance their dining experience.

Physical Demand

• Ability to sit or stand for extended periods of time
• Ability to bend
• Ability to lift and pull 50 lbs.
• Ability to communicate clearly
• Corrected vision to normal range
• Ability to drive/transport self and others
• Ability to travel on occasion for meetings
• Ability to work long hours as needed

Mental Demands

• Make sound judgments quickly
• Work on multiple tasks, making appropriate progress toward deadlines
• Able to work independently, take direction, and provide direction to others
• Manage differing personalities within the property, the resort, and the community
• Maintain the highest degree of confidentiality
• Ability to work effectively in stressful, high-pressure situations
• Ability to effectively handle challenges in the workplace, including anticipating, preventing, identifying, and solving problems as necessary

Benefits

• Full-time Associate Benefits Medical, Dental, & Vision | HSA & Flexible Spending Account Options | Basic Life & Disability Plan Options | 401K Retirement Plan | Paid Time Off | Holiday Pay | Career Training & Development Opportunities | Tuition Reimbursement | Bereavement Leave | Employee Assistant Program (EAP) | Jury Duty (May vary by state) | Employee Discounts | Employee Referral Bonus | Free meal for all full-service hotel employees
• Part-time Associate Benefits All above-listed benefits except for Medical Insurance and Holiday Pay

Mainsail is an Equal Opportunity Employer and it does not discriminate on the basis of actual or perceived race, color, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity expression (including transgender status), sexual orientation, marital status, parental status, military service and veteran status, political affiliation, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

Mainsail Lodging & Development is an award-winning, Tampa, Florida-based company specializing in hotel, furnished housing, and resort property management and development, marketing and sales. An established company with a dynamic entrepreneurial spirit, Mainsail prides itself in finding unique lodging opportunities with a purpose and applying its passion and expertise to each project.

Find your dream career within an impressive portfolio of top-branded properties throughout the southeastern United States and Caribbean.

Each Mainsail property inspires guests with a distinct character and meticulously crafted, sophisticated style, from a private island resort, and urban culinary showplaces, to waterfront marvels, boutique southern hotels, and a historic jazz era icon.

Stay Sojo, Mainsail’s newest brand, provides short-term furnished living options across the country, while Mainsail Vacation Rentals manages a collection of private, luxury vacation homes in Florida.

A bright future with stellar benefits awaits!

We have a comprehensive and competitive benefits program: Medical, Dental & Vision HSA & Flexible Spending Account Basic Life & Disability Plan 401(k) Retirement Plan Paid Time Off & Volunteer Time Off Holiday Pay & Bereavement Leave Growth & Development Opportunities Tuition Reimbursement Employee Assistance Program Travel Discounts for hotel team members through Marriott Explore Program FREE meal (full-service hotel team members only)