Restaurant Host

Chetola Resort; North Carolina; On-site; USD 17,000 - 25,000; Full time

Job summary

Chetola Resort in Blowing Rock, NC is seeking warm, hospitality-driven Restaurant Hosts to create exceptional first impressions and guide guests from entry to seating. You will manage reservations, coordinate dining room flow, and support a seamless guest experience.

The ideal candidate is friendly, organized, and attentive to detail, with a genuine passion for hospitality and teamwork. Join us for ongoing training, a collaborative work environment, and opportunities to grow within a

Qualifications

• Experience in restaurants, hotels, or hospitality preferred.
• Strong communication and interpersonal skills.
• Ability to manage reservations and dining room coordination.
• Flexible schedule including evenings, weekends, and holidays.
• Ability to stand and stay active during shifts.

Responsibilities

• Welcome guests with warmth and professionalism.
• Manage reservations, walk-ins, waitlists, and seating.
• Coordinate seating to support service flow and guest preferences.
• Maintain a clean, welcoming entrance and host area.
• Collaborate with service and culinary teams to ensure guest satisfaction.

Job description

Description

ABOUT THE RESTAURANT

A restaurant in the heart of Blowing Rock, North Carolina, is entering an exciting new chapter under new ownership and management. With a renewed focus on exceptional hospitality, elevated service standards, and a chef-driven culinary experience, we're building a team dedicated to creating memorable dining experiences.

Our culinary approach celebrates Appalachian ingredients, local farms, and seasonal flavors, combining regional traditions with modern techniques and thoughtful presentation.

THE ROLE

We are seeking warm, personable, and hospitality-driven Restaurant Hosts to create exceptional first and lasting impressions for our guests.

This guest-facing position is responsible for welcoming guests, managing reservations and seating, coordinating dining room flow, and supporting a seamless restaurant experience. The ideal candidate is friendly, organized, and attentive to detail, with a genuine passion for hospitality, teamwork, and making every guest feel valued.

WHAT YOU'LL DO

Guest Experience & Hospitality

• Welcome guests with warmth, professionalism, and genuine hospitality.
• Create memorable first and final impressions that encourage guests to return.
• Recognize returning guests and anticipate special requests, celebrations, and preferences.
• Answer phone calls, respond to inquiries, and communicate restaurant information confidently.
• Address guest questions and concerns with professionalism and care.

Reservations & Dining Room Coordination

• Manage reservations, walk-ins, waitlists, and seating arrangements.
• Coordinate seating to support guest preferences, server sections, and efficient service flow.
• Monitor table availability, dining room pacing, and wait times.
• Communicate guest needs and special requests to servers, culinary teams, and restaurant leadership.
• Maintain a clean, organized, and welcoming entrance and host area.

Teamwork & Service Excellence

• Develop knowledge of menu offerings, ingredients, and the overall dining experience.
• Collaborate with front-of-house and culinary teams to ensure seamless guest service.
• Participate in training, menu tastings, and ongoing hospitality education.
• Maintain high standards of professionalism, presentation, and guest care.

ABOUT YOU

• Naturally warm, friendly, and passionate about making people feel welcome.
• Confident communicator with strong interpersonal and customer service skills.
• Organized, detail-oriented, and able to manage multiple priorities.
• Calm, composed, and solutions-oriented in a fast-paced environment.
• Dependable team player with a positive attitude and strong work ethic.
• Eager to learn, grow, and contribute to a culture of hospitality excellence.

REQUIREMENTS

• Previous experience in restaurants, hotels, retail, guest services, or hospitality preferred.
• Strong communication, organizational, and interpersonal skills.
• Ability to manage reservations, guest requests, and dining room coordination.
• Experience in upscale dining, farm-to-table, or chef-driven restaurants is a plus but not required.
• Availability to work a flexible schedule, including evenings, weekends, and holidays as business needs require.
• Ability to stand and remain active throughout shifts.

WHY JOIN US

• Be part of an exciting new chapter under new ownership and management.
• Supportive, team-oriented environment focused on exceptional hospitality.
• Ongoing food, beverage, and hospitality training.
• Opportunities for professional development and career advancement.
• Competitive compensation and a positive, collaborative work environment.

EQUAL OPPORTUNITY EMPLOYER

We are an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.