Restaurant Host

Conway Restaurant Group; Belmont (NC); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Competitive hourly wage

Opportunities for gratuities

Discounts on dining

Job summary

A vibrant restaurant on Lake Wylie seeks a Restaurant Host to be the first point of contact for guests. Responsibilities include greeting guests, managing reservations, and ensuring satisfaction. The ideal candidate possesses strong communication and organizational skills, with a passion for customer service. Opportunities for growth and a collaborative work environment are offered. This role requires flexibility to work evenings, weekends, and holidays.

Qualifications

• Proven experience as a Restaurant Host or similar role in hospitality.
• Ability to work in a fast-paced restaurant environment.
• Flexibility to work evenings, weekends, and holidays.

Responsibilities

• Greet and seat guests with a smile.
• Manage reservations and assist with waitlist coordination.
• Ensure guest comfort and satisfaction.
• Collaborate with restaurant staff for a seamless experience.

Skills

Exceptional communication

Interpersonal skills

Strong organizational abilities

Multitasking

Customer service passion

Tools

Reservation management systems (e.g., OpenTable)

Job description

About Us

Drift on Lake Wylie is a vibrant and acclaimed restaurant located directly on Lake Wylie just across the bridge into Belmont, NC. We take pride in offering an unforgettable dining experience, combining exceptional cuisine with top‑on‑tier service. As we continue to grow and expand, we are seeking a dynamic and charismatic Restaurant Host to join our team and be the first point of contact for our valued guests.

Description

We are looking for a dynamic and charismatic Restaurant Host to join our talented team. As the first point of contact, you will set the tone for our guests’ experience and create a welcoming atmosphere.

Job Summary

As a Restaurant Host at Drift on Lake Wylie, you will play a crucial role in ensuring our guests have a memorable dining experience from the moment they walk through our doors. Your warm and welcoming demeanor and gracious hospitality will set the tone for their visit, and your exceptional customer service skills will make them feel like valued guests in our home.

Key Responsibilities

• Greet and seat guests with a smile, maintaining a friendly and professional demeanor at all times.
• Manage reservations, both over the phone and in person, and assist with waitlist coordination.
• Provide accurate wait times and escort guests to their tables while ensuring their comfort and satisfaction.
• Effectively communicate with the restaurant team to manage table turnover and customer flow.
• Address guest inquiries and resolve any issues promptly and professionally.
• Maintain a tidy and organized host stand, lobby, and waiting areas.
• Collaborate with the restaurant staff to ensure a seamless dining experience for our guests.

Requirements

• Proven experience as a Restaurant Host or in a similar role in the hospitality industry.
• Exceptional communication and interpersonal skills.
• A warm, friendly, and outgoing personality.
• Ability to work in a fast‑paced and dynamic restaurant environment.
• Strong organizational and multitasking abilities.
• A genuine passion for providing outstanding customer service.
• Flexibility to work evenings, weekends, and holidays as needed.
• Knowledge of reservation management systems (e.g., "OpenTable") is a plus.

What We Offer

• Competitive hourly wage and opportunities for gratuities.
• A positive and collaborative work environment with a dedicated team.
• Opportunities for professional growth and advancement.
• Discounts on dining at our restaurant for you and your friends and family.
• A chance to be a part of an exciting and dynamic dining experience.

If you are friendly, energetic, and service‑oriented, we would love to hear from you. Apply today and be a key part of delivering memorable dining experiences at Drift.