Restaurant Server - Haven

Chetola Resort; Northern (KY); Hybrid; USD 38,000 - 56,000; Full time

Benefits offered by this job

Advancement opportunities

Menu/beverage education

Local products & producers

Work-life balance scheduling

Equal opportunity employer

Job summary

Haven in Blowing Rock, NC is recruiting servers for its opening front-of-house team. As a founding member, you will shape service standards, guest experience, and culture from day one, while learning about Appalachian-inspired cuisine and world-inspired techniques.

You’ll join an opening team supported by Chetola Resort, with opportunities to grow, receive hospitality education, and contribute to a thoughtful, non-scripted guest experience in a chef-driven environment.

Qualifications

• Previous serving experience in a full-service restaurant environment.
• Genuine warmth and a natural desire to take care of people.
• Strong communication and interpersonal skills.
• The ability to read a table and adapt service style to different guests.
• Curiosity about food, beverage, ingredients, seasonality, and culinary technique.
• The ability to learn and confidently communicate detailed menu knowledge.
• Strong organization and the ability to remain composed under pressure.
• Attention to detail and pride in polished execution.
• A collaborative mindset and respect for front- and back-of-house teammates.
• Reliability, accountability, and a strong work ethic.

Responsibilities

• Create warm, genuine, and memorable guest experiences from arrival through departure.
• Guide guests confidently through a small plates and tasting menu experience.
• Develop deep knowledge of the menu, ingredients, sourcing, preparation methods, and the stories behind the dishes.
• Explain unfamiliar ingredients and techniques in an engaging, approachable way.
• Make thoughtful recommendations based on guest preferences and dietary needs.
• Develop strong knowledge of wine, beer, spirits, cocktails, and non-alcoholic offerings.
• Communicate clearly and collaborate with culinary, bar, host, and support teams.
• Anticipate guest needs and maintain awareness of pacing and table dynamics.
• Execute service with accuracy, urgency, and care.
• Maintain clean, organized dining and service areas.
• Participate in pre-opening training, tastings, mock services, and ongoing education.
• Provide feedback as systems and standards are developed.

Skills

Previous serving experience

Warmth

Communication

Table-reading ability

Curiosity about food/beverage

Organization

Attention to detail

Team collaboration

Reliability

Job description

Description

RESTAURANT SERVERS WANTED

Join the Opening Team at Haven, a New Chef-Driven Restaurant in Blowing Rock, NC

HELP BUILD SOMETHING SPECIAL IN THE HIGH COUNTRY

Haven is a chef-driven restaurant coming to Blowing Rock, North Carolina, and we're assembling our founding front-of-house team.

Built with its own distinct culinary identity and backed by the support and resources of Chetola Resort, Haven combines the excitement of a restaurant opening with the stability and opportunities of an established hospitality destination.

We believe exceptional hospitality begins with exceptional people. We're building a service team where professionalism, curiosity, warmth, and continuous learning come together to create remarkable experiences for our guests—and an outstanding place to build a career.

This is more than a typical server position. It's an opportunity to join before opening day and help shape the service standards, guest experience, culture, and identity of Haven from the ground up. As a founding team member, you'll play an important role in bringing our vision to life and setting the tone for every team member who follows.

At Haven, our menu is rooted in Appalachian cuisine and the incredible farms, foragers, and producers of the region. Through a small plates and tasting menu experience, we'll showcase hyper-seasonal ingredients while drawing inspiration from global culinary traditions and modern techniques. The result is thoughtful, ingredient-driven food that feels both familiar and unexpected.

We're looking for servers who believe exceptional hospitality is about more than taking orders and delivering plates. It's about reading the table, anticipating needs, understanding the story behind the food, and creating an experience that feels polished without ever feeling scripted.

You don't need to know everything on day one—but you do need curiosity, warmth, humility, attention to detail, and a genuine desire to grow.

WHAT YOU'LL DO

• Create warm, genuine, and memorable guest experiences from arrival through departure
• Guide guests confidently through a small plates and tasting menu experience
• Develop deep knowledge of the menu, ingredients, sourcing, preparation methods, and the stories behind the dishes
• Explain unfamiliar ingredients and techniques in a way that is engaging, approachable, and never pretentious
• Make thoughtful recommendations based on guest preferences, dietary needs, and the flow of the dining experience
• Develop strong knowledge of wine, beer, spirits, cocktails, and non-alcoholic offerings
• Communicate clearly and collaborate closely with culinary, bar, host, and support teams
• Anticipate guest needs and maintain awareness of pacing, timing, and table dynamics
• Execute service with accuracy, urgency, attention to detail, and care
• Maintain clean, organized, and professional dining and service areas
• Participate in pre-opening training, menu tastings, mock services, and ongoing education
• Provide thoughtful feedback as service systems, standards, and procedures are developed and refined
• Uphold the highest standards of hospitality, professionalism, food safety, and responsible alcohol service

Requirements

WHAT WE'RE LOOKING FOR

• Previous serving experience in a full-service restaurant environment
• Genuine warmth and a natural desire to take care of people
• Strong communication and interpersonal skills
• The ability to read a table and adapt your service style to different guests and occasions
• Curiosity about food, beverage, ingredients, seasonality, and culinary technique
• The ability to learn and confidently communicate detailed menu knowledge
• Strong organization and the ability to remain composed under pressure
• Attention to detail and pride in polished execution
• A collaborative mindset and respect for both front- and back-of-house teammates
• Reliability, accountability, and a strong work ethic
• Comfort receiving feedback and a genuine desire to improve

Experience in fine dining, tasting menu, farm-to-table, wine-focused, or other chef-driven restaurants is a plus—but it is not required. Most importantly, we’re looking for people who care deeply about hospitality, support their teammates, and want to help build a great restaurant culture from day one.

WHY JOIN THE FOUNDING TEAM

Joining during the opening phase means you’ll have the opportunity to do more than simply step into an existing restaurant. You’ll help create what comes next.Founding team members may have opportunities to:

• Help shape service standards, opening procedures, and the overall guest journey
• Provide input as service steps, table touches, workflows, and systems are refined
• Participate in menu tastings, beverage education, mock services, and ongoing hospitality training
• Learn directly from culinary and beverage leaders about ingredients, sourcing, techniques, and pairings
• Build close working relationships with the opening culinary and front-of-house teams
• Help define how the story of the restaurant, the region, and the food is shared with guests
• Grow into expanded responsibilities, training roles, and leadership opportunities as the restaurant develops
• Help establish the culture future team members will join

WHAT WE OFFER

• Opportunities for advancement as the restaurant grows
• In-depth menu, ingredient, and beverage education
• Access to exceptional local and regional products and producers
• A professional restaurant environment focused on hospitality, learning, excellence, and teamwork
• Meaningful input into the systems, standards, and culture we build together
• Ongoing opportunities to deepen your knowledge of food, wine, spirits, and hospitality
• Scheduling practices designed to support work-life balance whenever operationally possible
• The opportunity to be part of a new restaurant from the very beginning

THE KIND OF RESTAURANT WE'RE BUILDING

This isn’t a high-volume, transactional restaurant where success is measured by how quickly you can turn a table. We’re building a place where hospitality is thoughtful, personal, and deeply connected to the food. A restaurant where servers are trusted to be knowledgeable guides, attentive hosts, and genuine ambassadors for the experience. We want service to feel polished but never stiff. Knowledgeable but never pretentious. Attentive but never intrusive. We’re building a team where standards are high, feedback is direct and constructive, and every team member is expected to contribute to both the guest experience and the culture. If you’re ready to grow, contribute, and help build one of the High Country’s most exciting new culinary projects, we’d love to meet you.

Blowing Rock, NC | Appalachian-Inspired | Farm-to-Table | Small Plates & Tasting Menu Experience

We are an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.