Restaurant GM - Lead Teams, Elevate Guest Experience

Tim Hortons; Village of Newark (NY); On-site; USD 57,000 - 70,000; Full time

Benefits offered by this job

Weekly pay

Meal discounts

Quarterly bonus

Flexible schedules

Leadership development

Paid time off

Benefits package

Job summary

Tim Hortons in Newark, NY seeks a Restaurant General Manager to lead daily operations, drive sales, and ensure exceptional guest experiences. You will partner with the District Manager to develop leaders, uphold Tim Hortons standards, and build a strong, dependable team culture.

The role emphasizes people-first leadership, hands-on guidance, and accountability for performance, with opportunities for growth and development within the Tim Hortons network.

Qualifications

• At least 18 years of age with a High School Diploma or GED.
• 2+ years of restaurant leadership experience with operational and/or financial responsibility.
• People-first leadership style with strong communication and development focus.
• Ability to solve complex problems and make thoughtful decisions in a fast-paced environment.

Responsibilities

• Lead the restaurant by owning performance across sales, profitability and daily operations.
• Set the guest experience standard with fast, friendly service and timely guest issue resolution.
• Develop leaders and teams through hiring, onboarding, coaching and recognition of staff.
• Drive strong execution and brand standards by managing labor, inventory, compliance and food safety.

Skills

Leadership experience

Communication skills

Problem solving

Education

High School Diploma or GED

Job description

Tim Hortons in Newark, NY seeks a Restaurant General Manager to lead daily operations, drive sales, and ensure exceptional guest experiences. You will partner with the District Manager to develop leaders, uphold Tim Hortons standards, and build a strong, dependable team culture.

The role emphasizes people-first leadership, hands-on guidance, and accountability for performance, with opportunities for growth and development within the Tim Hortons network.