Restaurant GM: Lead Teams, Elevate Guest Experience

Heirloom Hospitality; Detroit (MI); On-site; USD 90,000 - 120,000; Full time

Job summary

Heirloom Hospitality is seeking a General Manager who will act as operator, coach, and culture builder, owning the restaurant's guest experience, people development, and financial performance.

This role requires humility, urgency, sound judgment, and a hands-on approach to problem solving, building better systems, and leading teams through change.

You will drive standards, accountability, and continuous improvement while delivering hospitality excellence.

Qualifications

• 3+ years of progressive leadership experience in high-volume restaurants.

Responsibilities

• Own the restaurant's culture, guest experience, and financial performance.
• Lead and coach managers to develop teams and drive accountability.
• Build systems to ensure hospitality standards, service excellence, and operational discipline.

Job description

Heirloom Hospitality is seeking a General Manager who will act as operator, coach, and culture builder, owning the restaurant's guest experience, people development, and financial performance.

This role requires humility, urgency, sound judgment, and a hands-on approach to problem solving, building better systems, and leading teams through change.

You will drive standards, accountability, and continuous improvement while delivering hospitality excellence.