Restaurant GM: Lead Guest Experience & Growth

Goodwin Recruiting; Manchester (CT); On-site; USD 85,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Paid time off

Employee discounts

Paid training and development

Flexible scheduling

Relocation assistance available

Job summary

Goodwin Recruiting is seeking a dynamic Restaurant General Manager to lead daily operations in a high-volume setting. You will oversee guest experiences, manage a diverse team, and drive profitability through strategic labor, inventory, and cost controls.

The ideal candidate has proven GM-level leadership, strong communication skills, and a track record of coaching and developing managers. This role emphasizes hospitality, quality, and financial performance.

Qualifications

• Proven experience as a General Manager or senior restaurant leader in a high-volume environment.
• Strong understanding of restaurant operations, service, and guest engagement.
• Demonstrated success in team development, coaching, and retention.
• Excellent communication and leadership skills.
• Strong financial acumen with experience budgeting, labor, and food costs.
• Thrives in fast-paced, guest-focused environments.

Responsibilities

• Oversee all daily restaurant operations, ensuring excellence in food quality, service, and cleanliness.
• Lead, coach, and develop management and hourly team members.
• Manage staffing levels, scheduling, and labor efficiency.
• Drive sales growth through exceptional guest experiences and operational execution.
• Monitor inventory, purchasing, and cost controls to maximize profitability.
• Handle guest concerns and resolve issues professionally and effectively.
• Ensure compliance with health, safety, and sanitation standards.
• Partner with culinary leadership to maintain menu quality and consistency.
• Foster a positive, team-oriented culture focused on accountability and hospitality.
• Analyze financial performance, including P&L, budgeting, forecasting, and operational metrics.

Skills

GM experience

Team leadership

Financial acumen

Hospitality operations

Staff coaching

Communication skills

Job description

Goodwin Recruiting is seeking a dynamic Restaurant General Manager to lead daily operations in a high-volume setting. You will oversee guest experiences, manage a diverse team, and drive profitability through strategic labor, inventory, and cost controls.

The ideal candidate has proven GM-level leadership, strong communication skills, and a track record of coaching and developing managers. This role emphasizes hospitality, quality, and financial performance.