Restaurant GM - Lead Teams, Elevate Dining

Bethyl Laboratories, Inc; Lexington (KY); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Meal discounts during shifts and off‑d

Core group insurance coverage (medical

Paid time off for vacations and sick

Job summary

PARLOUR in Lexington, KY is seeking a General Manager to lead daily restaurant operations, uphold PARLOUR standards, and deliver exceptional dining experiences centered on locally crafted pizza and pints.

You will recruit, train, and develop a high-performing team, coordinate Front of House and Back of House, control costs, and create detailed revenue/expense reports, while ensuring sanitation, safety, and guest satisfaction in line with our core values.

Qualifications

• Bachelor's or Associates degree in Hotel/Restaurant Management, Business Administration, or a related discipline.
• Minimum of 5 years of progressive restaurant management experience.
• Serve Safe certified.
• Proficient in organizing shifts, appraising staff, and creating detailed reports.
• Knowledge of effective marketing strategies and local brand promotion.
• Experience in maintaining product quality, ensuring compliance, and enforcing high standards.
• Established success in overseeing daily operations, financial management, and achieving performance targets.
• Proven ability to recruit, train, and lead high-performing teams.
• Track record of ensuring exceptional guest experiences and efficiently handling complaints.

Responsibilities

• Oversee day-to-day restaurant operations, ensuring PARLOUR standards.
• Coordinate Front of the House and Back of the House operations seamlessly.
• Recruit, train, and lead a high-performing team that embodies the PARLOUR spirit.
• Cultivate a positive team culture based on core values: People, Empowerment, Recognition, Open Communication.
• Conduct regular staff meetings and training sessions.
• Collaborate with kitchen and front-of-house staff to create a harmonious dining experience.
• Ensure a memorable and positive dining experience for guests by embodying PARLOUR hospitality standards.
• Address customer feedback promptly and constructively.
• Create detailed reports on revenues and expenses; manage costs and waste.
• Ensure sanitation and safety regulations compliance.

Skills

Team leadership

Customer service

Scheduling

Staff development

Financial management

Reporting

Marketing knowledge

Quality control

Compliance

Recruiting

Guest experience

Conflict resolution

Education

Bachelor's or Associates degree in Hotel/Restaurant Management, Business Administration, or related discipline

Minimum of 5 years of progressive restaurant management experience

Serve Safe certification

Job description

PARLOUR in Lexington, KY is seeking a General Manager to lead daily restaurant operations, uphold PARLOUR standards, and deliver exceptional dining experiences centered on locally crafted pizza and pints.

You will recruit, train, and develop a high-performing team, coordinate Front of House and Back of House, control costs, and create detailed revenue/expense reports, while ensuring sanitation, safety, and guest satisfaction in line with our core values.