Restaurant General Manager: Lead Service, Grow Sales

Terry Black's Barbecue; Austin (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

The General Manager at Terry Black's BBQ oversees all daily restaurant operations, ensuring brand standards in service, food quality, and financial performance. This leadership role directs the management team, drives staff development, maintains guest satisfaction, controls costs, and ensures compliance with health, safety, and alcohol regulations.

You will monitor inventories, schedule staff, prepare reports for leadership, and foster a positive, high-energy culture that delivers a memorable

Qualifications

• Must have strong supervisory and leadership abilities.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Familiarity with food handling, safety, and restaurant guidelines.
• Proficiency with Microsoft Office Suite or related software.

Responsibilities

• Oversees food preparation, ensuring compliance with health, safety, food handling, and hygiene standards.
• Ensures customer satisfaction with all aspects of the restaurant and dining experience.
• Handles customer complaints, resolving issues in a diplomatic and courteous manner.
• Ensures compliance with alcoholic beverage regulations.
• Estimates food and beverage costs.
• Manages inventory and purchases food and supplies.
• Conducts daily inspection of restaurant and equipment for compliance.
• Maintains sales records and cash receipts; submits operations reports.

Skills

Supervisory skills

Leadership

Interpersonal skills

Organizational skills

Food safety awareness

MS Office proficiency

Education

High school diploma or equivalent

Corporate training program completion

Tools

Microsoft Office Suite

Job description

The General Manager at Terry Black's BBQ oversees all daily restaurant operations, ensuring brand standards in service, food quality, and financial performance. This leadership role directs the management team, drives staff development, maintains guest satisfaction, controls costs, and ensures compliance with health, safety, and alcohol regulations.

You will monitor inventories, schedule staff, prepare reports for leadership, and foster a positive, high-energy culture that delivers a memorable