Restaurant GM: Lead People, Fuel Profits

Shake Shack Enterprises, LLC; Wilmington (NC); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Weekly pay

Bonuses

Meal discounts

Health insurance

401k match

Paid time off

Parental leave

Employee assistance program

Commuter benefits

Flexible spending

Job summary

Shake Shack Enterprises, LLC in the United States is seeking a Restaurant General Manager to lead a high-volume Shack location. The role focuses on team leadership, operational excellence, and financial performance while sustaining hospitality and guest satisfaction.

The GM will oversee inventory, safety, training, and local health code compliance, driving sales growth and profitability while cultivating a positive Shack culture.

Qualifications

• Minimum 3 years of Restaurant General Management experience in a high-volume, fast-paced environment.
• Experience in personnel management, food planning and sanitation, and health codes.
• Ability to train others on Shack operations.
• Proven hospitality leadership and coaching abilities.
• Strong financial acumen and P&L responsibilities.

Responsibilities

• Lead, coach and develop team members.
• Manage inventory, quality, and safety protocols.
• Meet and exceed financial and profitability goals by managing budget.
• Maintain top-notch standards of excellence and hospitality.
• Drive sales and profits while developing people.
• Implement company policies, procedures, and strategies to promote local health code compliance.
• Manage payroll and scheduling.
• Promote the brand in the local community through events.

Skills

GM experience

Leadership

Budgeting

P&L ownership

Staff development

Compliance knowledge

Job description

Shake Shack Enterprises, LLC in the United States is seeking a Restaurant General Manager to lead a high-volume Shack location. The role focuses on team leadership, operational excellence, and financial performance while sustaining hospitality and guest satisfaction.

The GM will oversee inventory, safety, training, and local health code compliance, driving sales growth and profitability while cultivating a positive Shack culture.