Restaurant GM: Lead Ops, People & Guest Experience

Eddie & Vinny's Coastal Italian; Florida; On-site; USD 85,000 - 140,000; Full time

Job summary

Eddie & Vinny's Coastal Italian is seeking a Restaurant General Manager to lead daily operations in Florida. You will oversee staff, guest satisfaction, and profitability, while ensuring health and safety standards are met.

You will drive performance, manage budgets and inventory, and collaborate with kitchen teams to optimize menus and guest experiences. This role demands strong leadership and a hands-on approach to results.

Qualifications

• A minimum of 5 years of experience in restaurant management, with extensive knowledge of restaurant operations.
• Proficiency in industry-standard software for reservations, scheduling and financial management.
• Strong leadership with a track record of building capable teams and applying best practices.
• Excellent organizational, communication and interpersonal skills for multitasking in a fast-paced environment.
• Deep understanding of P&L, budgeting and cost controls.
• Availability to work evenings, weekends and holidays.
• Current food safety certification and up-to-date knowledge of food and beverage regulations.

Responsibilities

• Direct comprehensive restaurant operations across all service areas.
• Use advanced technology tools to streamline operations and guest satisfaction.
• Develop and implement sales and profitability strategies.
• Lead, inspire and train staff to maintain high performance and service standards.
• Manage shift operations including scheduling, training and performance reviews.
• Create a positive and productive work environment for all employees.
• Oversee budgeting, P&L, cash handling and financial reporting.
• Manage inventory, control costs and liquor variances.
• Handle customer complaints and resolve issues to ensure satisfaction.
• Collaborate with kitchen staff on menus meeting demand and seasons.
• Monitor feedback and implement improvements to dining experience.
• Ensure compliance with health and safety regulations and food safety standards.
• Maintain compliance with local, state, and federal health, safety and employment regs.
• Handle HR issues and urgent communications with staff.
• Review and update compliance protocols and training.
• Participate in community events and foster local business relations.
• Ensure efficient operation of private event segments and guest satisfaction.
• Perform other duties as assigned, providing flexible leadership.

Skills

Leadership

Staff management

Financial management

Communication

Food safety knowledge

Tools

Reservations software

Scheduling software

Financial management software

Job description

Eddie & Vinny's Coastal Italian is seeking a Restaurant General Manager to lead daily operations in Florida. You will oversee staff, guest satisfaction, and profitability, while ensuring health and safety standards are met.

You will drive performance, manage budgets and inventory, and collaborate with kitchen teams to optimize menus and guest experiences. This role demands strong leadership and a hands-on approach to results.