Restaurant GM: Lead Operations, Service & Growth

LV Petroleum; Napoleon (OH); On-site; USD 65,000 - 90,000; Full time

Job summary

LV Petroleum's restaurant division is seeking a skilled General Manager to oversee daily operations, ensure quality, and deliver a top-notch guest experience at our Ohio location. You will lead staffing, control labor and food costs, maintain safety standards, and drive sales through effective marketing and customer service.

The role demands strong leadership, financial acumen, and the ability to thrive in a fast-paced environment.

Qualifications

• Proven experience leading a restaurant or quick-service team.
• Strong leadership and team management skills.
• Excellent communication and customer service abilities.
• Solid financial acumen with budgeting, cost control, and reporting experience.
• Knowledge of food safety standards, health regulations, and operations procedures.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Flexibility to work evenings, weekends, and holidays.

Responsibilities

• Oversee daily operations to ensure the restaurant runs smoothly and efficiently.
• Hire, train, and onboard staff, and provide coaching to maintain high service standards.
• Manage inventory, ordering, and stock levels to avoid waste and shortages.
• Maintain cleanliness and safety compliance with health regulations across all areas.
• Lead staffing, development, and performance reviews to promote growth and retention.
• Drive customer satisfaction and handle complaints to secure repeat business.
• Oversee budgets, labor and food costs, and analyze sales for improvements.
• Coordinate with marketing for in-store promotions and local outreach.

Skills

Leadership

Communication

Customer Service

Financial Acumen

Food Safety Knowledge

Multi-tasking

Flexibility

Tools

POS systems

Job description

LV Petroleum's restaurant division is seeking a skilled General Manager to oversee daily operations, ensure quality, and deliver a top-notch guest experience at our Ohio location. You will lead staffing, control labor and food costs, maintain safety standards, and drive sales through effective marketing and customer service.

The role demands strong leadership, financial acumen, and the ability to thrive in a fast-paced environment.