Restaurant GM: Lead Operations, People & Guest Experience

McDonald’s; Carroll (IA); On-site; USD 62,900 - 73,905; Full time

Benefits offered by this job

Competitive pay

Employee discounts

Free meals

15-25 days paid vacation

Tuition reimbursement and/or education

Training and advancement opportunities

Weekly direct deposit

401k plan

Medical, dental, and vision benefits

Job summary

McDonald’s in Carroll, IA is seeking a General Manager to lead all restaurant operations, including food production, guest service and crew supervision. This role requires strong leadership, safety commitment and a focus on delivering a great guest experience.

You’ll recruit, onboard, coach and develop team members, manage inventory and costs, and ensure McDonald’s standards of excellence are met in a fast-paced environment. Competitive pay and benefits are offered.

Qualifications

• Passion for helping and serving others (customers and fellow team members).
• 1+ years’ experience leading, motivating and/or developing others OR US Military Service.
• Commitment to excellence and safety in the workplace.
• Strong customer service and support focus.
• The ability to communicate effectively and anticipate customer needs.
• Ability to provide solutions and make decisions in a fast-paced environment.

Responsibilities

• Lead the experience: Manage all aspects within the restaurant, including food production, guest service and experience, and direct crew and manager work.
• Plan for success: Proactively lead and manage all People processes including recruiting, hiring and onboarding, staffing, performance management.
• Train, coach and motivate: Train, coach and develop team members.
• Be in the know: Plan for and make critical business decisions around inventory, budget, and food ordering/costs.
• Take action first: Ensure food safety measures are set and achieved to McDonald’s standards of excellence.
• Inspire and Empower: Maintain high level of standard for guest and employee safety.
• Be results oriented: Oversee all operational needs of the restaurant, including maintenance plans.

Skills

Leadership

Customer service

Communication

People development

Education

HSD or GED

Job description

McDonald’s in Carroll, IA is seeking a General Manager to lead all restaurant operations, including food production, guest service and crew supervision. This role requires strong leadership, safety commitment and a focus on delivering a great guest experience.

You’ll recruit, onboard, coach and develop team members, manage inventory and costs, and ensure McDonald’s standards of excellence are met in a fast-paced environment. Competitive pay and benefits are offered.