Restaurant GM: Lead Operations & People Development

CKE Restaurants, Inc.; United States; On-site; USD 70,000 - 95,000; Full time

Job summary

CKE Restaurants, Inc. in the United States seeks a Restaurant General Manager (RGM) to direct daily operations at a Hardee’s location.

You will model company values, ensure product quality, customer service, and financial accountability while coaching team members to deliver strong People, Customer, Sales, and Profit results. The role requires hands-on leadership, schedule flexibility, travel between company locations as needed, and collaboration with Human Resources to resolve employee

Qualifications

• High School Diploma/GED required; associate degree preferred.
• Minimum of three years’ experience in restaurant operation.
• Proficient working knowledge of Microsoft Office applications.
• Must be able to work a flexible schedule including days, nights, and weekends.
• Must maintain reliable personal transportation, valid driver’s license, and ability to travel between locations.

Responsibilities

• Demonstrates CKE’s Core Values while building high performing employees when selecting, training, retaining, and recognizing top talent.
• Identifies and develops a pipeline of talent through effective succession planning tools and best practices.
• Executes the company’s performance management process consistently to ensure employees are set up for success and held accountable.
• Reinforces and follows the “Open Door” Policy with all employees.
• Travels between company locations to support business operations, including attending meetings and transporting product and supplies as needed.
• Partners with Human Resources to ensure resolution to all employee relations activities and maintain compliance with federal, state, and local requirements.
• Works assigned schedule to ensure that all day parts are being observed, i.e., breakfast, lunch, dinner, late night, and weekends.

Skills

Leadership

Communication

Customer focus

Talent development

Execution excellence

Accountability

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

CKE Restaurants, Inc. in the United States seeks a Restaurant General Manager (RGM) to direct daily operations at a Hardee’s location.

You will model company values, ensure product quality, customer service, and financial accountability while coaching team members to deliver strong People, Customer, Sales, and Profit results. The role requires hands-on leadership, schedule flexibility, travel between company locations as needed, and collaboration with Human Resources to resolve employee