Restaurant GM: Lead Ops, Grow Sales, Inspire Team

Workstream; Grand Bay (AL); Sur place; USD 55 000 - 75 000; Plein temps

Résumé du poste

Hardee's is seeking a Restaurant General Manager to oversee daily operations, drive sales, ensure food quality and guest satisfaction, and lead a high-performing team in a fast-paced environment. You will manage scheduling, labor costs, and cost controls while upholding company standards and fostering a positive culture.

The role emphasizes leadership, accountability, and the ability to coach and develop staff, maintain safety and compliance, and communicate effectively across management and

Responsabilités

• Oversee daily restaurant operations to ensure smooth, efficient service.
• Maintain high standards of quality, service, and cleanliness throughout the restaurant.
• Monitor performance and make adjustments to improve efficiency, guest satisfaction, and profitability.
• Lead by example by demonstrating strong work ethic, professionalism, and commitment to company values.
• Interview and hire qualified staff who meet company standards and align with the restaurant’s culture.
• Ensure all hiring practices follow company policies as well as state and federal employment regulations.
• Train, coach, and develop crew members and shift leaders to build a strong, capable team.
• Provide ongoing feedback, performance coaching, and recognition to support employee growth and engagement.
• Create work schedules that ensure the restaurant is fully staffed to handle guest demand.
• Monitor labor usage and adjust staffing levels to meet company labor cost targets.
• Balance operational efficiency with team member productivity and guest service standards.
• Foster a positive and respectful work environment where team members feel supported and motivated.
• Maintain strong, cooperative relationships with both management and crew members.
• Address performance concerns through coaching, counseling, and corrective action when necessary.
• Assist team members with operational duties during busy periods to ensure smooth service.
• Conduct regular crew and management meetings to communicate company updates, operational goals, promotions, and expectations.
• Reinforce training, safety procedures, and operational improvements during team meetings.
• Encourage open communication and feedback to strengthen team collaboration.
• Maintain adequate inventory levels of food, beverages, packaging, and operational supplies.
• Monitor inventory levels and manage ordering to ensure product availability without unnecessary waste.
• Control food costs and maintain company food cost variance standards through proper inventory management and waste reduction.
• Ensure all restaurant equipment and facilities are properly maintained and functioning.
• Follow preventive maintenance procedures and coordinate repairs when necessary.
• Maintain a clean, organized, and safe restaurant environment for guests and team members.
• Oversee all cash handling procedures and ensure strict adherence to company financial policies.
• Verify that all deposits, registers, and cash procedures are completed accurately.
• Maintain accurate records and operational reports in compliance with company standards and regulatory requirements.
• Ensure personal appearance meets company standards and reflects professionalism.
• Follow and enforce all HR policies, sanitation standards, safety procedures, and security protocols.
• Maintain compliance with all local, state, and federal regulations to ensure a safe and legally compliant workplace.
• Lead and develop a motivated team
• Play a key role in driving restaurant success and profitability
• Build leadership, operational, and business management skills
• Be part of a dynamic and supportive work environment with growth opportunities
• For 60 years, Hardee's has brought communities together with quality, delicious food. With more than 1,800 restaurants across the U.S., and locations in 14 countries, we are committed to the best tasting food to better serve our guests--From Made From Scratch Biscuits and Hand-Breaded Chicken Tenders.

Description du poste

Hardee's is seeking a Restaurant General Manager to oversee daily operations, drive sales, ensure food quality and guest satisfaction, and lead a high-performing team in a fast-paced environment. You will manage scheduling, labor costs, and cost controls while upholding company standards and fostering a positive culture.

The role emphasizes leadership, accountability, and the ability to coach and develop staff, maintain safety and compliance, and communicate effectively across management and