Restaurant GM: Lead Operations, Grow Talent

Delight Restaurant Group / Wendy's

Norfolk (VA)

On-site

USD 65,000 - 90,000

Full time

6 days ago
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Job summary

Wendy's in Norfolk, VA is seeking a General Manager to lead restaurant operations and drive profitability. You will develop and mentor subordinates, implement HR programs, ensure food safety compliance, and uphold Wendy’s standards of quality, service, and cleanliness.

Strong leadership and people skills are essential. The role requires at least 3 years of restaurant operations experience, a high school diploma or GED, and the ability to manage staffing, training, and performance.

Qualifications

  • Education: High School Diploma or GED required.
  • 18 years old or older.
  • Minimum of 3 years line operations experience in the restaurant industry; or equivalent of education and experience.

Responsibilities

  • Develops subordinates to maximize contributions and future promotion opportunities.
  • Executes proper training and development through established systems and practices.
  • Ensures execution of HR programs with staffing and retention goals; supports performance feedback.
  • Trains and reinforces food safety procedures in line with Company policies.
  • Maintains Quality, Service, and Cleanliness standards across all day parts and drives improvements.
  • Protects Wendy's brand and assets; coaches and retrains managers as needed.

Skills

Staff development
Training & development
HR policies
Customer service excellence
Financial analysis

Education

High School Diploma or GED

Job description

Wendy's in Norfolk, VA is seeking a General Manager to lead restaurant operations and drive profitability. You will develop and mentor subordinates, implement HR programs, ensure food safety compliance, and uphold Wendy’s standards of quality, service, and cleanliness.

Strong leadership and people skills are essential. The role requires at least 3 years of restaurant operations experience, a high school diploma or GED, and the ability to manage staffing, training, and performance.

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