Restaurant GM: Lead Guest Experience & Growth

Nudyscafes; Havertown (Delaware County); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

401(k) matching

Bonus based on performance

Company parties

Competitive salary

Dental insurance

Free food & snacks

Job summary

Nudyscafes is seeking a General Manager to lead one restaurant, owning guest experience, sales, and four-wall operations. You will drive hospitality, manage food costs, inventory, and staffing while ensuring safety and cleanliness.

You will mentor a team, schedule coverage, review orders, and escalate issues as needed to maintain standards and guest satisfaction. Strong food-safety certification is required.

Qualifications

• Restaurant management experience appropriate to the assigned GM level.
• Knowledge of sales building, schedule execution, inventory, food cost, safety, cash controls, and employee leadership.
• Ability to use Toast, 7shifts, and established operating systems.
• Required food-safety certification and availability for key operating periods.

Responsibilities

• Own sales growth, guest experience, hospitality, average check/PPA, food cost, ordering, inventory, cleanliness, safety, cash controls, controllable supplies, and operating standards.
• Provide accurate availability, time-off, business demand, and performance input to the RM; execute the RM-issued FOH schedule.
• Ensure qualified Manager-on-Duty coverage for every opening, operating, and closing period.
• Review food and supply orders with the Culinary Lead; maintain pars and prevent stockouts, over-ordering, and unrecorded transfers.
• Coach the Assistant Manager, Culinary Lead, Shift Leaders, and team members during daily operations; complete timely performance follow-up.
• Inspect interior and exterior restaurant conditions and equipment; report issues promptly through the established maintenance process.

Skills

Leadership

Guest experience

Sales growth

Inventory management

Food cost control

Safety compliance

Cash controls

Team leadership

Tools

Toast

7shifts

Job description

Nudyscafes is seeking a General Manager to lead one restaurant, owning guest experience, sales, and four-wall operations. You will drive hospitality, manage food costs, inventory, and staffing while ensuring safety and cleanliness.

You will mentor a team, schedule coverage, review orders, and escalate issues as needed to maintain standards and guest satisfaction. Strong food-safety certification is required.