Restaurant General Manager - Lead Growth & Guest Experience

Nudy's Cafes; West Chester (Chester County); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

401(k) matching

Bonus based on performance

Company parties

Competitive salary

Dental insurance

Free food & snacks

Job summary

Nudy's Cafes in West Chester, PA seeks a General Manager to be the single accountable leader for the restaurant. Own the guest experience, sales, food cost, ordering, inventory, schedule execution, facility condition, team development, and all four-wall operating outcomes.

The role requires strong leadership, strategic oversight of daily operations, and the ability to drive guest satisfaction and financial results. Manage MOD coverage, coach staff, and uphold safety and quality standards.

Qualifications

• Restaurant management experience appropriate to the assigned GM level.
• Knowledge of sales building, schedule execution, inventory, food cost, safety, cash controls, and employee leadership.
• Ability to use Toast, 7shifts, and established operating systems.
• Required food-safety certification and availability for key operating periods.

Responsibilities

• Own sales growth, guest experience, hospitality, average check/PPA, food cost, ordering, inventory, cleanliness, safety, cash controls, controllable supplies, and operating standards.
• Provide accurate availability, time-off, business demand, and performance input to the RM; execute the RM-issued FOH schedule.
• Ensure qualified Manager-on-Duty coverage for every opening, operating, and closing period.
• Review food and supply orders with the Culinary Lead; maintain pars and prevent stockouts, over-ordering, and unrecorded transfers.
• Coach the Assistant Manager, Culinary Lead, Shift Leaders, and team members during daily operations; complete timely performance follow-up.
• Inspect interior and exterior restaurant conditions and equipment; report issues promptly through the established maintenance process.

Skills

Restaurant management

Leadership

Operations planning

Education

Food-safety certification

Tools

Toast

7shifts

Job description

Nudy's Cafes in West Chester, PA seeks a General Manager to be the single accountable leader for the restaurant. Own the guest experience, sales, food cost, ordering, inventory, schedule execution, facility condition, team development, and all four-wall operating outcomes.

The role requires strong leadership, strategic oversight of daily operations, and the ability to drive guest satisfaction and financial results. Manage MOD coverage, coach staff, and uphold safety and quality standards.