Restaurant GM: Elevating Guest Experience & Profit

Camelback Resort; Pocono Township (PA); On-site; USD 100,000 - 150,000; Full time

Job summary

Camelback Resort in Tannersville, PA is seeking a Restaurant General Manager to oversee all aspects of our Food and Beverage outlet, ensuring guest service excellence, profitability, and operational efficiency. This role reports to the Assistant Director of Food and Beverage and requires flexibility for evenings, weekends, and holidays.

You will lead staff, manage budgeting and forecasting, implement service standards, and stay current with industry trends to elevate the dining experience while

Qualifications

• Must be at least 18 years old to apply.
• Previous experience as a Restaurant General Manager with a track record of operating successful concepts.
• Strong communications skills, both verbal and written.
• Experience managing budgets and P&L statements.
• Minimum of 3 years in food and beverage operations, including management experience.
• RAMP certification is required.
• High degree of interpersonal and guest interaction skills.
• Must be willing to work a flexible schedule including evenings, weekends, and holidays.
• Ability to stand, walk, and move throughout the restaurant and other F&B areas for extended periods.

Responsibilities

• Maintain a clean, well maintained, and inviting outlet where guests are drawn to, feel welcome, and return.
• Plan and direct all aspects of restaurant operations including guest service standards, product quality, cost controls, marketing initiatives, systems management, budgeting, and forecasting.
• Implement up-selling techniques to drive revenue and create engaging guest experiences.
• Lead initiatives to improve restaurant profitability, average check value, and guest satisfaction.
• Stay current with industry trends and refine service strategies to elevate the dining experience.
• Ensure compliance with health, safety, sanitation, and responsible alcohol service standards.
• Develop and monitor weekly and monthly restaurant forecasts, scheduling, and department profitability.
• Analyze daily food and beverage activity to optimize performance and maximize efficiencies.
• Recruit, interview, select, and retain top talent for the restaurant team.
• Monitor and develop associate performance through supervision, training, coaching, evaluations, and recognition.

Skills

Leadership

Communication skills

Budgeting

P&L management

Experience 3+ years in F&B

RAMP certification

Tools

POS systems

Job description

Camelback Resort in Tannersville, PA is seeking a Restaurant General Manager to oversee all aspects of our Food and Beverage outlet, ensuring guest service excellence, profitability, and operational efficiency. This role reports to the Assistant Director of Food and Beverage and requires flexibility for evenings, weekends, and holidays.

You will lead staff, manage budgeting and forecasting, implement service standards, and stay current with industry trends to elevate the dining experience while