Restaurant General Manager

Camelback Resort, PA; Northern (KY); Hybrid; USD 70,000 - 110,000; Full time

Job summary

Camelback Resort in Tannersville, PA is seeking a Restaurant General Manager to oversee all aspects of our Food and Beverage outlet. You will ensure guest service excellence, maintain standards, and drive profitability while directing daily operations in line with company policies.

This role requires leadership, budgeting, and strong communication to mentor staff, manage forecasts, and implement revenue initiatives. Flexibility to work evenings, weekends and holidays is expected.

Qualifications

• Minimum 3 years in food and beverage operations, including management.

Responsibilities

• Plan and direct all aspects of restaurant operations, including guest service standards, product quality, cost controls, budgeting, and forecasting.

Skills

Leadership

Budgeting

P&L management

Communication

Guest service

Tools

POS systems

Job description

Camelback Resorts
Tannersville, PA 18372, USA

Description

Job Title: Restaurant General Manager

Department: Food and Beverage

Reports to: Assistant Director of Food and Beverage

The Restaurant General Manager oversees all aspects of the restaurant, ensuringa high levelof guest service and operational excellence. This roleis responsible formaintainingservice standards, driving profitability, overseeing daily operations, and enhancing the overall guest experience. The Restaurant General Manager ensures the restaurantoperatesefficiently, consistently, and in alignment with company standards.

Primary Responsibilities:

• Maintain a clean, well maintained, and inviting outlet where our guests are drawn to, feel welcome, and builds a strong desire to return
• Plan and direct all aspects of restaurant operations, including guest service standards, product quality, cost controls, marketing initiatives, systems management, budgeting, and forecasting.
• Implement up-selling techniques to drive revenue and create engaging guest experience.
• Lead initiatives to improve restaurant profitability, average check value, and overall guest satisfaction.
• Stay current with industry trends and continuously refine service strategies to elevate the dining experience.
• Ensure compliance with health, safety, sanitation, and responsible alcohol service standards.
• Develop and monitor weekly and monthly restaurant forecasts, scheduling, and department profitability.
• Analyze daily food and beverage activity tooptimizeperformance and maximize efficiencies.

Leadership Acumen

• Recruit, interview, select, andretaintop talent for the restaurant team.
• Monitor and develop associate performance through effective supervision, training, coaching, evaluations, and recognition.
• Create a positive and engaging work environment that supports associate development, accountability, and teamwork.
• Provide clear direction and expectations to associates while holding the team accountable toestablishedstandards.
• Lead by example anddemonstrateprofessionalism, strong decision-making, and a commitment to exceptional guest service.
• Build a strongteamculture focused on service excellence, operational consistency, and continuous improvement.
• Address performance and conduct concerns appropriately andin accordance withcompany policies and procedures.
• Foster collaboration and effective communication between the restaurant team and other Food and Beverage departments.

Must Have Personal Qualifications:

• Must be at least 18 years old to apply.
• Previousexperience as a Restaurant General Manager witha track recordof operating successful concepts.
• Strong communicationskills, both verbal and written.
• Experience managing budgets and P&L statements.
• Minimum of 3 years in food and beverage operations, including management experience.
• RAMP certificationisrequired.
• High degree of interpersonal and guest interaction skills.
• Must be willing toworka flexible schedule toaccomplishall major responsibilities and be willing to accept assignments on an as-needed basis. This includes evenings, weekends, and holidays.
• Ability to stand, walk, and move throughout the restaurant and other F&B areas for extended periods.
• Ability to bend, reach, and stoop as needed to inspect areas, storage, or equipment.
• Ability to lift and carry up to 25–30 lbs. occasionally.
• Ability to move quickly and efficiently in a fast-paced, sometimes crowded environment.
• Manual dexterity tooperatecomputers, POS systems, and other office/restaurant equipment.
• Ability to work in varying temperature environments, including kitchen, storage, and dining areas.

This job description is to be considered a general outline of the duties and responsibilities of this position. It issubject to changes and revisions by Camelback Resort at any time. Responsibilities are listed as guidelines only,and the job is not necessarily limited to these specifications.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.