F&B Leadership: Drive Guest Experience & Profitability

Martin Resorts, Inc.; Northern (KY); Hybrid; USD 100,000 - 140,000; Full time

Job summary

Camelback Resorts in Tannersville, PA, is seeking an Assistant Director of Food & Beverage to oversee day-to-day operations, drive financial performance, and develop leaders across all F&B outlets. You will collaborate with the Executive Director of F&B to shape strategy and ensure exceptional guest experiences in a high-volume resort setting.

The role requires 10+ years in F&B management, RAMP certification, and strong leadership with a focus on standards, profitability, and staff development.

Qualifications

• Bachelor’s Degree in field or equivalent college degree preferred.
• Culinary, sales, and service background required.
• Minimum of 10 years of progressive Food & Beverage management experience, preferably in a high-volume restaurant, resort, or hotel environment.
• RAMP certification is required.
• High degree of interpersonal and guest interaction skills.
• Manage and lead in a high volume and fast paced operation.
• Previous experiences supervising and leading others.
• Strong time management skills and the ability to manage change.
• Must be willing to work a flexible schedule including evenings, weekends, and holidays.

Responsibilities

• Directs and organizes the day-to-day activities of ALL outlets in the Food and Beverage Department, including hotel and mountain operations for seasonal peaks.
• Work with the Executive Director of Food & Beverage to plan and execute departmental strategies to meet daily and long-term needs.
• Support and manage performance and disciplinary processes with Outlet Managers and HR.
• Develop and implement departmental SOPs and policies.
• Maintain established standards for F&B quality, service, cleanliness, merchandising, and presentation.
• Assist Outlet Managers in achieving financial objectives and operational standards.
• Analyze KPIs, identify gaps, and implement plans to improve profitability and guest satisfaction.
• Attend Labor Review meetings to align staffing with forecasted volume.
• Develop schedules with Outlet Managers to ensure appropriate staffing and profitability.
• Collaborate with culinary leadership to develop menus meeting guest expectations and markets.
• Control food, beverage, and labor costs across all outlets.
• Review guest satisfaction and implement corrective actions.

Skills

Culinary

Sales

Service

Education

Bachelor’s Degree or equivalent

Tools

POS systems

Job description

Camelback Resorts in Tannersville, PA, is seeking an Assistant Director of Food & Beverage to oversee day-to-day operations, drive financial performance, and develop leaders across all F&B outlets. You will collaborate with the Executive Director of F&B to shape strategy and ensure exceptional guest experiences in a high-volume resort setting.

The role requires 10+ years in F&B management, RAMP certification, and strong leadership with a focus on standards, profitability, and staff development.