Restaurant GM — Build Top Teams, Elevate Guest Experience

Taco Bell; Taunton (MA); In loco; USD 90.000 - 110.000; Tempo pieno

Vantaggi offerti da questo lavoro

Free meals

Health benefits from day 1

401k retirement plan

4 weeks vacation + PTO

Scholarship programs

Descrizione del lavoro

Taco Bell in Taunton, MA is seeking a Restaurant General Manager to lead a high-performing team and drive exceptional customer experiences. You will recruit, onboard, and train Team Members and Shift Leads, while shaping a culture of equity and belonging.

You will develop training plans, mentor leaders, manage schedules, and contribute to profitability through strong budget oversight and strategic decision-making. Strong communication and change-management skills are essential.

Competenze

• 5 years in restaurant or retail management with a strong track record in people management.
• Proven ability to improve performance based on P&L analysis.
• Proficient with digital tools and platforms.
• Exceptional communication skills, including written, verbal, and interpersonal.
• Solid understanding of restaurant maintenance programs.
• Champions Taco Bell’s culture and values, with a focus on Equity, Inclusion and Belonging.
• Experienced in recognizing and motivating teams, with a successful track record in people development.
• Skilled in recruiting top talent and training both high and under-performing employees.
• Adaptable to change and experienced in supporting change management.
• Adheres to corporate policies and Occupational Health and Food Safety standards.

Mansioni

• Recruit, onboard, and conduct orientations for top Team Members and Shift Leads, ensuring a strong, well-prepared team.
• Develop a comprehensive training plan, mentoring Assistant Managers, Shift Leaders, and Team Member Trainers, and overseeing the execution of all training and development initiatives.
• Recognize and reward outstanding Team Member performance regularly, while fostering a culture of equity, inclusion, and belonging.
• Address and resolve conflicts promptly, maintaining a positive work environment.
• Personally engage with customers, swiftly resolving any issues to ensure a positive experience.
• Strategically schedule staff to optimize customer service, coach the management team on the CHAMPS standards, and lead product rollout meetings to ensure successful implementation.
• Analyze the restaurant’s financial performance, manage the budget, and develop strategies to maximize profitability without compromising the customer experience.
• Stay informed about competitors and aim to exceed their standards in all aspects, including digital presence and loyalty programs.

Conoscenze

People management

P&L analysis

Communication

Digital tools

Restaurant maintenance knowledge

Descrizione del lavoro

Taco Bell in Taunton, MA is seeking a Restaurant General Manager to lead a high-performing team and drive exceptional customer experiences. You will recruit, onboard, and train Team Members and Shift Leads, while shaping a culture of equity and belonging.

You will develop training plans, mentor leaders, manage schedules, and contribute to profitability through strong budget oversight and strategic decision-making. Strong communication and change-management skills are essential.