Restaurant General Manager | Exciting Local Concept

Superior Talent Source; Nashville (TN); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Competitive salary

Paid time off (PTO)

Excellent room for growth and advance

Employee Discounts

Job summary

Superior Talent Source in Nashville, TN seeks a dynamic General Manager to oversee daily restaurant operations, ensuring guest satisfaction, quality standards, and profitability across front-of-house and back-of-house.

You will recruit and develop a high-performing team, monitor financial metrics, manage scheduling and inventory, and uphold health and safety compliance while delivering exceptional service in a fast-paced casual dining environment.

Qualifications

• Proven experience as a General Manager in casual dining.
• Strong leadership and management skills to motivate a diverse team.
• In-depth knowledge of restaurant operations, front-of-house & back-of-house.
• Excellent customer service and interpersonal skills.
• Solid understanding of financial management, budgeting, and cost control.
• Excellent verbal and written communication skills.
• Familiarity with restaurant management software and POS systems.
• Flexibility to work evenings, weekends, and holidays.

Responsibilities

• Oversee the day-to-day operations of the restaurant, including food preparation, service, cleanliness, and guest experience.
• Recruit, train, and develop a high-performing team; provide coaching and feedback.
• Set a high standard for customer service and address concerns promptly.
• Monitor and analyze sales, costs, and profitability; manage inventory and purchasing.
• Ensure consistent food quality, safety inspections, and adherence to recipes.
• Implement training programs and foster continuous learning and development.

Skills

Team leadership

Customer service

Financial management

Operations management

Food safety

Communication

POS systems

Recruiting

Tools

POS systems

Job description

We are seeking a dynamic and experienced General Manager to oversee our casual dining establishment. In this role, you will be responsible for managing all aspects of the restaurant's operations, ensuring customer satisfaction, and driving profitability.

Responsibilities

• Operational Excellence: Oversee the day-to-day operations of the restaurant, including but not limited to, food preparation, service, cleanliness, and overall guest experience. Ensure compliance with health and safety regulations, company policies, and industry standards.
• Team Leadership: Recruit, train, and develop a high-performing team of restaurant staff. Provide ongoing coaching and performance feedback to motivate and inspire team members to deliver exceptional service. Foster a positive work environment that encourages collaboration, teamwork, and personal growth.
• Customer Service: Set a high standard for customer service and lead by example. Interact with guests to ensure their satisfaction, promptly address any concerns or complaints, and exceed their expectations. Cultivate a culture of hospitality and ensure a welcoming and enjoyable dining experience for all patrons.
• Financial Management: Monitor and analyze key financial metrics, including sales, costs, and profitability. Develop and implement strategies to maximize revenue, control expenses, and achieve financial targets. Responsible for inventory management, purchasing, and cost control initiatives.
• Quality Control: Ensure consistent food quality, presentation, and adherence to recipes and standards. Conduct regular food safety and quality inspections.
• Staff Training and Development: Implement comprehensive training programs to ensure that all employees are properly trained on service standards, menu knowledge, and operational procedures. Foster a culture of continuous learning and professional development.

Benefits

• Competitive salary
• Paid time off (PTO)
• Excellent room for growth and advancement
• Employee Discounts

Requirements

• Proven experience as a General Manager in the casual dining industry.
• Strong leadership and management skills with the ability to motivate and inspire a diverse team.
• In-depth knowledge of restaurant operations, including front-of-house and back-of-house functions.
• Excellent customer service and interpersonal skills.
• Solid understanding of financial management, budgeting, and cost control principles.
• Exceptional problem-solving and decision-making abilities.
• Excellent verbal and written communication skills.
• Familiarity with restaurant management software and point-of-sale (POS) systems.
• Flexibility to work evenings, weekends, and holidays as needed.