Restaurant General Manager — People + Profit Lead

Shake Shack; Remsenburg-Speonk (NY); On-site; USD 65,000 - 84,000; Full time

Benefits offered by this job

Weekly pay

Meal discounts

Corporate discounts

Medical insurance

Life insurance

Disability insurance

401k with match

Paid time off

Parental leave

Employee assistance program

Pre-tax commuter benefits

Parking benefits

Flexible spending accounts

Development opportunities

Job summary

Shake Shack is seeking a seasoned Restaurant General Manager to lead daily operations in a fast-paced, high-volume setting. You will coach a diverse team, manage inventory, budgets, and safety protocols, and drive profitability while delivering hospitality that reflects our brand promise.

You will oversee payroll and scheduling, ensure health code compliance, and promote Shake Shack in the local community. Join a team focused on development, learning, and contributing to the ShackFam culture.

Qualifications

• Minimum 3 years of Restaurant General Management experience in a high-volume, fast-paced environment.
• Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security.
• Ability to learn and train others on all aspects of Shack operations.
• Demonstrated ability to champion hospitality and motivate team members.
• Strong leadership skills with a focus on coaching and achieving excellence.
• Knowledgeable in all financial aspects of business operations.
• Minimum 3 years of P&L responsibilities.
• Food handler certification, preferred.
• Willingness to work flexible hours.

Responsibilities

• Lead, coach and develop team members
• Manage inventory, quality, and safety protocols
• Meet and exceed financial and profitability goals by managing budget
• Maintain top-notch standards of excellence and hospitality
• Drive sales and profits while developing people
• Implement company policies, procedures, and strategies to promote effective local and state health and safety code compliance.
• Manage payroll and scheduling
• Promote the brand in the local community through word-of-mouth and restaurant events

Skills

Leadership

P&L ownership

Restaurant operations

Team development

Food safety

Staff training

Budget management

Flexible hours

Education

Food handler certification

Job description

Shake Shack is seeking a seasoned Restaurant General Manager to lead daily operations in a fast-paced, high-volume setting. You will coach a diverse team, manage inventory, budgets, and safety protocols, and drive profitability while delivering hospitality that reflects our brand promise.

You will oversee payroll and scheduling, ensure health code compliance, and promote Shake Shack in the local community. Join a team focused on development, learning, and contributing to the ShackFam culture.