Restaurant General Manager — Path to Ownership

Steak 'n Shake Post Drive Indianapolis; Indianapolis (IN); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Franchise Partner Program

Job summary

Steak 'n Shake Post Drive Indianapolis is seeking a General Manager to lead a high-volume QSR with a strong focus on hospitality, operations, and profitability. This hands-on role requires managing every shift, training teams, and delivering outstanding guest service.

Top GMs have visibility into Franchise Partner Program opportunities and potential ownership. You will drive cost control, staffing, food safety, and guest satisfaction while upholding brand standards.

Qualifications

• 3+ years of QSR or fast-casual restaurant management experience.
• Proven history of consistent work tenure and reliable leadership.
• Deep understanding of food cost management, labor optimization, and operational KPIs.
• Hands-on leadership—comfortable working the drive through or grill when needed.
• Tech-savvy with POS systems, inventory platforms, and invoice tools.
• Strong physical stamina: lift 50 lbs., stay on your feet, and thrive in a fast-paced kitchen.
• Professionalism that aligns your LinkedIn profile and resume.
• Track record in hospitality excellence and navigating change in a team setting.

Responsibilities

• Lead by example—actively working the line, prepping food, maintaining cleanliness, and serving guests.
• Wear a professional uniform daily—setting the tone for team presentation.
• Ensure operational excellence across all shifts: opening, mid-day, and closing.
• Uphold brand standards, food safety practices, and service protocols.
• Own the P&L: manage food costs, control inventory, verify invoices, and cut waste.
• Drive labor efficiency with smart scheduling, cross-training, and station versatility.
• Proactively monitor shrinkage with strong controls and real-time coaching.
• Oversee inventory from back door to front line and maintain vendor relations.

Skills

QSR management

Leadership

Food cost management

Labor optimization

Customer service excellence

Operational KPIs

Team development

Tools

POS systems

Inventory platforms

Invoice tools

Job description

Steak 'n Shake Post Drive Indianapolis is seeking a General Manager to lead a high-volume QSR with a strong focus on hospitality, operations, and profitability. This hands-on role requires managing every shift, training teams, and delivering outstanding guest service.

Top GMs have visibility into Franchise Partner Program opportunities and potential ownership. You will drive cost control, staffing, food safety, and guest satisfaction while upholding brand standards.