Restaurant General Manager: Operations & Profit Leader

Price Wingers; Wisconsin; On-site; USD 52,000 - 78,000; Full time

Job summary

WINGERS Restaurant & Alehouse seeks a Unit Manager responsible for total operational and financial performance of a single unit in Wisconsin, with P&L accountability, hiring, coaching and ensuring QA and customer satisfaction.

Candidates should have 2–4 years supervisory experience in food service or retail, strong communication, math and leadership skills, and a positive attitude; expected 50–55 hour weeks including evenings and weekends.

Qualifications

• High School, College or University Degree Preferred.
• 2-4 years supervisory experience in either a food service or retail environment, including Profit & Loss responsibility. 1 year as a Winger’s KM preferable.
• Basic business math and accounting skills
• Strong interpersonal and conflict resolution skills
• Good oral/written communication skills
• Strong analytical/decision-making skills, and basic personal computer literacy
• A great Attitude and Smile, and a Passion for Great Food.

Responsibilities

• Total operational and financial responsibility for an individual unit
• Manage a restaurant within the policies and guidelines of the company to ensure customer satisfaction and profit maximization
• Directly perform hands-on work on an ongoing basis to train employees, respond to customer service needs, or otherwise role-model appropriate behaviors in the restaurant. Continual Training, Mentoring, and Coaching to build your team
• Make Money: Control Profit & Loss (i.e., plan attainment) by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions
• Managers provide overall leadership; recognize and motivate members of the team; coach and train the team for operational excellence
• GM’s are expected to work 50-55 hours per week including peak period Evenings & Weekends
• Control day-to-day operations by scheduling labor, ordering food and supplies, and developing the restaurant team
• Ensures QA standards. QA report is maintained, Violations are corrected immediately, Proper behavior trained
• Recruit, interview, and hire team members; conduct performance appraisals, take discipline action, motivate and train
• Ensure maintenance of equipment, facility, and grounds through the use of a Preventative Maintenance Plan based on Company Standards
• Ensure food quality and 100% customer satisfaction
• Ensure complete and timely execution of corporate & local marketing programs
• Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team

Skills

Supervisory experience

Profit & Loss responsibility

Team leadership

Basic business math

Interpersonal skills

Conflict resolution

Communication skills

Analytical/decision-making

Computer literacy

Positive attitude

Education

High School, College or University Degree Preferred

Job description

WINGERS Restaurant & Alehouse seeks a Unit Manager responsible for total operational and financial performance of a single unit in Wisconsin, with P&L accountability, hiring, coaching and ensuring QA and customer satisfaction.

Candidates should have 2–4 years supervisory experience in food service or retail, strong communication, math and leadership skills, and a positive attitude; expected 50–55 hour weeks including evenings and weekends.