Restaurant Operations Leader & Growth Driver

Clearfield Wingers; Pennsylvania; On-site; USD 42,000 - 64,000; Full time

Job summary

Clearfield Wingers in Pennsylvania seeks a Kitchen Manager to assume total operational and financial responsibility for an individual unit. You will lead a restaurant team, ensure customer satisfaction, and maximize profits while training staff and maintaining QA standards.

The role requires 2–4 years of supervisory experience, strong math and communication skills, and a passion for great food. Expect 50–55 hour weeks, including evenings and weekends, in a hands-on leadership capacity.

Qualifications

• 2-4 years supervisory experience in either a food service or retail environment, including Profit & Loss responsibility.
• 1 year as a Winger’s KM preferable.
• Basic business math and accounting skills
• Strong interpersonal and conflict resolution skills
• Good oral/written communication skills
• Strong analytical/decision-making skills, and basic personal computer literacy
• A great Attitude and Smile, and a Passion for Great Food.

Responsibilities

• Total operational and financial responsibility for an individual unit
• Manage a restaurant within the policies and guidelines of the company to ensure customer satisfaction and profit maximization
• Directly perform hands‑on work on an ongoing basis to train employees, respond to customer service needs, or otherwise role‑model appropriate behaviors in the restaurant. Continual Training, Mentoring, and Coaching to build your team
• Make Money: Control Profit & Loss (i.e., plan attainment) by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions
• Managers provide overall leadership; recognize and motivate members of the team; coach and train the team for operational excellence
• GM’s are expected to work 50-55 hours per week including peak period Evenings & Weekends
• Control day‑to‑day operations by scheduling labor, ordering food and supplies, and developing the restaurant team
• Ensures QA standards. QA report is maintained, Violations are corrected immediately, Proper behavior trained
• Recruit, interview, and hire team members; conduct performance appraisals, take discipline action, motivate and train
• Ensure maintenance of equipment, facility, and grounds through the use of a Preventative Maintenance Plan based on Company Standards
• Ensure food quality and 100% customer satisfaction
• Ensure complete and timely execution of corporate & local marketing programs
• Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team

Skills

Supervisory experience

Business math

Interpersonal skills

Communication skills

Analytical skills

Positive attitude

Education

High School/College degree preferred

Job description

Clearfield Wingers in Pennsylvania seeks a Kitchen Manager to assume total operational and financial responsibility for an individual unit. You will lead a restaurant team, ensure customer satisfaction, and maximize profits while training staff and maintaining QA standards.

The role requires 2–4 years of supervisory experience, strong math and communication skills, and a passion for great food. Expect 50–55 hour weeks, including evenings and weekends, in a hands-on leadership capacity.