Restaurant General Manager - Lead Teams & Guest Experience

Baskin-Robbins; Cooks Bridge (NJ); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Quarterly bonus

Medical insurance

Job summary

Baskin-Robbins in New Jersey is seeking a Store Manager to oversee day-to-day operations, recruit and develop staff, and ensure high standards of service and cleanliness.

You will drive sales, control costs, and coach employees to deliver exceptional guest experiences while complying with safety and quality standards.

This role requires a hands-on leader with food service experience, Serve Safe familiarity, and the ability to train, motivate, and retain a happy, productive team.

Qualifications

• Experience in the food service industry is required.
• Ability to lead and develop a team.
• Strong focus on guest satisfaction and service quality.
• Knowledge of financial goals and cost controls.

Responsibilities

• Lead operational excellence across the store.
• Maintain a 100% guest satisfaction focus.
• Oversee training and development of team members.
• Achieve financial goals, including sales projections and controllables.
• Utilize clear communication and coaching to improve performance.

Skills

Leadership

Customer service

Training

Development

Coaching

Communication

Sales targets

Food service

Food Safety

Serve Safe

Job description

Baskin-Robbins in New Jersey is seeking a Store Manager to oversee day-to-day operations, recruit and develop staff, and ensure high standards of service and cleanliness.

You will drive sales, control costs, and coach employees to deliver exceptional guest experiences while complying with safety and quality standards.

This role requires a hands-on leader with food service experience, Serve Safe familiarity, and the ability to train, motivate, and retain a happy, productive team.