Store Manager — Lead Ops, Guest Experience & Growth

Baskin-Robbins; Newark (NJ); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Quarterly bonus structure

Medical insurance

Job summary

Baskin-Robbins in Newark, NJ is seeking a Store Manager to lead daily operations, drive guest satisfaction and manage a team to deliver consistent service standards.

The role requires food service experience; leadership, coaching, and a focus on training and development are essential. Franchisee-operated environment with a strong emphasis on safety, quality and achieving financial goals.

Qualifications

• Experience in the food service industry is required.
• Food Safety, Serve Safe Certification is a plus!

Responsibilities

• Leading operational Excellence
• Keen focus on 100% Guest Satisfaction
• Understanding the importance of training and development of team members
• Achieving financial goals such as sales projections and controllables
• Utilizing effective communication and coaching skills

Skills

Leadership

Customer service

Team development

Food safety knowledge

Job description

Baskin-Robbins in Newark, NJ is seeking a Store Manager to lead daily operations, drive guest satisfaction and manage a team to deliver consistent service standards.

The role requires food service experience; leadership, coaching, and a focus on training and development are essential. Franchisee-operated environment with a strong emphasis on safety, quality and achieving financial goals.