Restaurant Manager: Lead Guest Experience & Growth

Baskin-Robbins; Union (NJ); Hybrid; USD 62,000 - 85,000; Full time

Benefits offered by this job

Growth Opportunities

Medical Insurance

Annual Bonus Plan

Job summary

Baskin-Robbins in New Jersey is seeking a Restaurant Manager to lead daily operations, drive sales, and manage staff. You will ensure customer satisfaction, uphold brand standards, and coordinate with the franchisee to implement the store strategy.

Responsibilities include supervising shift leaders, controlling inventory and cash, training crew, and maintaining a safe, clean environment while delivering a guest-first experience.

Qualifications

• Fluent in English.
• Experience as a Dunkin Shift Leader or above in the last 12 months.
• Basic computer skills.
• Cash and time management abilities.
• Strong organizational skills.
• High School diploma or equivalent preferred.

Responsibilities

• Maintain and manage the restaurant environment by monitoring store presentation and supporting brand consistency.
• Implement the store strategy and action plan; motivate the team to complete the sales process and ensure customer satisfaction.
• Hire, train and monitor staff development; ensure adherence to company procedures and safety standards.
• Oversee duties including shift priorities, coaching, scheduling, product ordering, inventory, and cash handling.
• Drive profitability by meeting sales goals, controlling waste, and maintaining brand standards.

Skills

Fluent in English

Dunkin Shift Leader experience

Basic computer skills

Cash and Time Management

Organization skills

High School diploma or equivalent

Education

High School diploma or equivalent

Job description

Baskin-Robbins in New Jersey is seeking a Restaurant Manager to lead daily operations, drive sales, and manage staff. You will ensure customer satisfaction, uphold brand standards, and coordinate with the franchisee to implement the store strategy.

Responsibilities include supervising shift leaders, controlling inventory and cash, training crew, and maintaining a safe, clean environment while delivering a guest-first experience.