Restaurant General Manager: Lead Team, Drive Profit & Quality

Papa John's International , Inc.; Gilbert (AZ); Hybrid; USD 52,000 - 78,000; Full time

Job summary

Papa John’s International, Inc. is seeking a hands-on Restaurant General Manager in Gilbert, AZ to lead daily operations, ensure quality products, and deliver exceptional customer service. You will drive sales, manage costs, train staff, and uphold company standards while maintaining a safe, compliant, and engaging work environment.

The role requires strong leadership, accountability, and the ability to optimize restaurant performance through effective people management and process discipline.

Qualifications

• High school diploma or GED required.
• Two years of successful restaurant management or supervision experience with salary progression required.
• Demonstrated ability to lead teams, manage operations, and drive customer satisfaction.

Responsibilities

• Provide quality products by building a system of quality with the team and ensuring customer orders reflect Papa John’s standards.
• Recruit, train, and develop team members; manage staffing levels and conduct performance reviews.
• Manage sales against budget while delivering prompt, friendly service and fostering brand loyalty.
• Control costs (food, labor, and other), use profit systems, and manage inventory and assets to ensure safety and profitability.

Skills

Critical Thinking

Customer Focused

Developing Team Members

Flexibility

Initiative

Leading Team Members

Managing Execution

Education

High school diploma or GED

Two years restaurant management experience

Job description

Papa John’s International, Inc. is seeking a hands-on Restaurant General Manager in Gilbert, AZ to lead daily operations, ensure quality products, and deliver exceptional customer service. You will drive sales, manage costs, train staff, and uphold company standards while maintaining a safe, compliant, and engaging work environment.

The role requires strong leadership, accountability, and the ability to optimize restaurant performance through effective people management and process discipline.