Restaurant General Manager: Lead Team & Drive Growth

villageinncareers; Surprise (AZ); On-site; USD 70,000 - 95,000; Full time

Job summary

Village Inn in Surprise, AZ seeks a General Manager to lead all restaurant operations, drive guest satisfaction, and uphold our vision and culture. You will recruit, train, and develop team members, manage schedules, and ensure food safety and quality.

You will partner with leaders to control costs, forecast demand, and achieve financial targets while maintaining a positive work environment and exceptional guest experience.

Qualifications

• Bachelor's degree in Hospitality, Business, or related field preferred.
• Minimum 5 years restaurant management experience.
• Strong leadership and communication skills.

Responsibilities

• Manages the workforce: recruiting, interviewing, hiring, training, scheduling and performance management.
• Sets tone with the organization's vision, values, and culture for guests and team.
• Delivers quality operations through standards, food safety, and adherence to recipes.
• Ensures guest satisfaction and handles escalations with a guest-first approach.
• Collaborates with HR/Operations on staffing, discipline, and terminations as needed.
• Oversees budgeting, forecasting, inventory, and labor management to meet financial objectives.

Skills

Strong leadership

Staff development

Guest service

Financial acumen

Communication skills

Education

Bachelor's in Hospitality or Business

Tools

POS systems

Microsoft Office

Job description

Village Inn in Surprise, AZ seeks a General Manager to lead all restaurant operations, drive guest satisfaction, and uphold our vision and culture. You will recruit, train, and develop team members, manage schedules, and ensure food safety and quality.

You will partner with leaders to control costs, forecast demand, and achieve financial targets while maintaining a positive work environment and exceptional guest experience.