Restaurant GM: Lead Growth, Service & Team Excellence

Village Inn; Albuquerque (NM); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

On-The-Job Training

Job summary

Village Inn in Albuquerque, NM is seeking an Assistant/General Manager to oversee all staff, budgets, and operations of the local restaurant unit. You will formulate strategy, manage people, and establish policies to ensure guest satisfaction and financial performance.

The role requires leading a busy team, maintaining health and safety standards, and implementing company procedures while striving for sales growth and positive guest experiences.

Qualifications

• Must be 18 years or older for our family dining restaurants and 21 years or older in our casual dining restaurants.
• Must be able to meet varying demands of restaurant operations, including working flexible hours and variety of shifts.

Responsibilities

• Oversee day-to-day operations.
• Design strategy and set goals for growth.
• Maintain budgets and optimize expenses.
• Set policies and processes.
• Ensure employees work productively and develop professionally.
• Oversee recruitment and training of new employees.
• Evaluate and improve operations and financial performance.
• Direct the employee assessment process.
• Prepare regular reports for upper management.
• Ensure staff follows health and safety regulations.
• Provide solutions to issues (e.g. profit decline, employee conflicts, loss of business to competitors).
• Executes team approach each shift to enthusiastically welcome all guest ensuring quality of operations, personalized customers attention and team members coaching.
• Manages proper execution of all company standards operating procedures, food handling and recipes.
• Focuses delivery of quality food and services through the assistance with purchasing and monitoring of food and non-food items.
• Shares appropriate knowledge with team members to receive acceptable scores on external health department inspections and internal quality restaurant evaluations audits.
• Receives acceptable scores on all health department audits while adhering to company guidelines for financial responsibility.
• Handles guest concerns quickly by investigating situations and providing appropriate solutions.
• Participates in local community events and represents the company in a professional manner.
• Works with General Manager to evaluate local store marketing opportunities and also generate new ideas.

Job description

Village Inn in Albuquerque, NM is seeking an Assistant/General Manager to oversee all staff, budgets, and operations of the local restaurant unit. You will formulate strategy, manage people, and establish policies to ensure guest satisfaction and financial performance.

The role requires leading a busy team, maintaining health and safety standards, and implementing company procedures while striving for sales growth and positive guest experiences.