Restaurant General Manager — Lead Ops, People & Experience

Jimmy John's Sandwiches; Humble (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

Jimmy John's is seeking a motivated General Manager to lead the store's team, guest experience, and day-to-day operations. The General Manager sets the standard for speed, quality, cleanliness, accountability, and team development while achieving store performance goals.

Join a fast-paced environment where leadership and reliable execution are valued. This role requires flexible scheduling, including evenings and weekends, to ensure optimal store performance and guest satisfaction.

Qualifications

• Must demonstrate strong leadership and team development skills.
• Proven ability to communicate clearly with team members and customers.
• Excellent organizational skills and attention to detail.
• Strong problem-solving and decision-making abilities in a fast-paced environment.
• Willingness to coach and mentor staff and manage competing priorities.

Responsibilities

• Lead daily store operations and ensure adherence to Jimmy John's standards.
• Recruit, train, schedule, coach, and retain a dependable team.
• Manage labor, inventory, food costs, cash controls, and paperwork.
• Maintain high standards for food quality, order accuracy, cleanliness, safety, and customer service.
• Respond to customer concerns and foster a positive, accountable workplace.
• Monitor store performance and take action to improve sales, productivity, and profitability.
• Ensure compliance with company policies and health and safety requirements.

Skills

Leadership

Communication

Organization

Problem-solving

Coaching

Job description

Jimmy John's is seeking a motivated General Manager to lead the store's team, guest experience, and day-to-day operations. The General Manager sets the standard for speed, quality, cleanliness, accountability, and team development while achieving store performance goals.

Join a fast-paced environment where leadership and reliable execution are valued. This role requires flexible scheduling, including evenings and weekends, to ensure optimal store performance and guest satisfaction.