Restaurant General Manager: Lead Ops + Guest Experience

McDonald's; Edgerton (WI); On-site; USD 59,000 - 72,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Paid Time Off

Tuition reimbursement

Training & advancement

Employee discounts

Free meals

Full-time eligible

Job summary

McDonald’s Wisconsin is seeking a General Manager to lead all restaurant operations, including food production, guest experience and crew management. You will drive staffing, onboarding, training, and performance management to maintain excellence and safety.

The role emphasizes proactive People processes, inventory control, budgeting, and decisive actions in a fast-paced environment. Franchised restaurant operations require strong leadership and a commitment to guest satisfaction.

Qualifications

• Commitment to excellence and safety in the workplace.
• Strong customer service and support focus.
• The ability to communicate effectively and anticipate customer needs; and
• To provide solutions and make decisions in a fast-paced environment

Responsibilities

• Lead the experience: Manage all aspects within the restaurant, including food production, guest service and experience, and direct crew and manager work.
• Plan for success: Proactively lead and manage all People processes including but not limited to Recruiting, Hiring and Onboarding; Staffing; Performance Management; Train, coach and motivate.
• Make inventory and budget decisions: Plan for and control inventory, budget, and food ordering/costs.
• Ensure food safety: Ensure food safety measures are set and achieved to McDonald's standards of excellence.
• Maintain safety standards: Inspire and empower by upholding guest and employee safety standards.
• Oversee operations: Manage all operational needs of the restaurant, including maintenance to meet high standards.

Skills

Customer service focus

Communication

Decision making

Fast-paced environment

Job description

McDonald’s Wisconsin is seeking a General Manager to lead all restaurant operations, including food production, guest experience and crew management. You will drive staffing, onboarding, training, and performance management to maintain excellence and safety.

The role emphasizes proactive People processes, inventory control, budgeting, and decisive actions in a fast-paced environment. Franchised restaurant operations require strong leadership and a commitment to guest satisfaction.