Restaurant General Manager: Lead Ops & Guest Experience

CentricitiHR

Boca Raton (FL)

On-site

USD 100,000 - 140,000

Full time

4 days ago
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Benefits offered by this job

Health insurance
401(k) with employer matching
Paid time off
Employee discount

Job summary

CentricitiHR in Boca Raton is seeking an experienced General Manager to lead restaurant operations, drive financial results, and build high-performing teams to deliver exceptional guest experiences.

You will train at the Palm Beach Gardens location, maintain floor presence, ensure compliance, and collaborate with culinary leadership and senior management to achieve growth, profitability, and guest satisfaction.

Qualifications

  • Minimum of 5 years of leadership experience in restaurant or hospitality operations.
  • Proven experience managing high-volume, full-service restaurant operations.
  • Experience leading new restaurant openings.
  • Strong P&L management skills: budgeting, sales, labor, and food costs.
  • Demonstrated success in improving operational performance and developing teams.
  • Hands-on experience hiring, training, scheduling, payroll processing, and inventory management.
  • Excellent communication, organizational, and problem-solving skills.
  • Knowledge of regulatory compliance and food safety.
  • Experience with Microsoft Office and POS systems is a plus.

Responsibilities

  • Lead daily restaurant operations with exceptional service and guest satisfaction.
  • Train, coach, and develop employees; prepare weekly schedules; manage payroll.
  • Maintain floor presence; support staff and resolve guest concerns.
  • Manage P&L, budgets, inventory, and financial reporting.
  • Coordinate purchasing and vendor relationships with culinary leadership.
  • Partner with marketing on initiatives and ensure operational execution.
  • Ensure compliance with food safety, sanitation, and regulations.

Skills

Leadership
P&L management
Hiring & training
Scheduling
Payroll processing
Inventory control
Communication
Problem solving
Restaurant operations
Hospitality standards

Tools

Microsoft Office
Restaurant365
Resy
Toast POS

Job description

CentricitiHR in Boca Raton is seeking an experienced General Manager to lead restaurant operations, drive financial results, and build high-performing teams to deliver exceptional guest experiences.

You will train at the Palm Beach Gardens location, maintain floor presence, ensure compliance, and collaborate with culinary leadership and senior management to achieve growth, profitability, and guest satisfaction.

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