Restaurant General Manager — Lead Ops & Guest Experience

Dunkin' Donuts; Alabama; On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Employee meals

Monthly bonus up to 10%

Medical and dental insurance

AFLAC insurance options

Cell phone reimbursement

Job summary

Dunkin' Donuts is seeking a General Manager to oversee restaurant operations, recruit and develop staff, and ensure adherence to quality and cleanliness standards. The GM drives cost-effective operations to meet upper-management goals and maintains engagement with customers and employees.

The role emphasizes leadership, guest satisfaction, staff training, and achievement of sales targets, with the franchisee responsible for wage and benefits varying by location.

Qualifications

• Food service experience is required.
• Food safety certification (Serve Safe) is a plus.

Responsibilities

• Leading operational Excellence
• Keen focus on 100% Guest Satisfaction
• Understanding the importance of training and development of team members
• Achieving financial goals such as sales projections and controllable
• Utilizing effective communication and coaching skills

Job description

Dunkin' Donuts is seeking a General Manager to oversee restaurant operations, recruit and develop staff, and ensure adherence to quality and cleanliness standards. The GM drives cost-effective operations to meet upper-management goals and maintains engagement with customers and employees.

The role emphasizes leadership, guest satisfaction, staff training, and achievement of sales targets, with the franchisee responsible for wage and benefits varying by location.