Restaurant General Manager: Lead Ops & Guest Experience

Dunkin' Donuts; Green Lawn (PA); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Employee meals

Monthly bonus

Health insurance

Aflac insurance

Cell phone reimbursement

Job summary

Dunkin' Donuts is seeking a General Manager to oversee operations at a franchise location. You will recruit, develop and lead staff while ensuring consistent quality service and cleanliness in alignment with upper management goals.

As GM, you’ll drive guest satisfaction, training initiatives and financial performance, using strong communication and coaching to empower your team and optimize store results.

Qualifications

• Experience in the food service industry is required.
• Food Safety, Serve Safe Certification is a plus!

Responsibilities

• Leading operational Excellence.
• Keen focus on 100% Guest Satisfaction.
• Understanding the importance of training and development of team members.
• Achieving financial goals such as sales projections and controllable.
• Utilizing effective communication and coaching skills.

Skills

Leadership

Customer service focus

Training & development

Communication skills

Coaching

Job description

Dunkin' Donuts is seeking a General Manager to oversee operations at a franchise location. You will recruit, develop and lead staff while ensuring consistent quality service and cleanliness in alignment with upper management goals.

As GM, you’ll drive guest satisfaction, training initiatives and financial performance, using strong communication and coaching to empower your team and optimize store results.