Restaurant General Manager: Lead Operations & Guest Experience

Dunkin' Donuts; Nesconset (NY); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Completive Weekly Pay

2 Weeks Paid Time Off

Employee Meals

Monthly Bonus - Earn up to 10% of-Mont

Medical and Dental Insurance with CoMP

AFLAC Accident, Short Term Disability,

Cell Phone Reimbursement

Job summary

The General Manager role at a Dunkin' Donuts franchisee in Nesconset, NY leads store operations to deliver outstanding guest experiences while managing costs and team performance. The GM directly oversees recruitment, training, and development, ensuring quality service and cleanliness across daily operations.

Ideal candidates bring experience in food service, a customer-focused mindset, and the ability to drive sales projections while maintaining store standards and franchise guidelines.

Qualifications

• Experience in the food service industry is required.
• Food Safety / Serve Safe Certification is a plus.

Responsibilities

• Leading operational Excellence
• Keen focus on 100% Guest Satisfaction
• Understanding the importance of training and development of team members
• Achieving financial goals such as sales projections and controllable
• Utilizing effective communication and coaching skills

Job description

The General Manager role at a Dunkin' Donuts franchisee in Nesconset, NY leads store operations to deliver outstanding guest experiences while managing costs and team performance. The GM directly oversees recruitment, training, and development, ensuring quality service and cleanliness across daily operations.

Ideal candidates bring experience in food service, a customer-focused mindset, and the ability to drive sales projections while maintaining store standards and franchise guidelines.